Workplace Etiquette
The time you should arrive for a meeting to be considered punctual.
What is 5-10 minutes early?
The most formal way to address someone in a business email.
What is “Dear [Name]”?
The first thing you should do when entering a job interview.
What is shake hands and introduce yourself?
The ability to understand and manage your own emotions and those of others.
What is emotional intelligence?
The most common dress code for corporate offices.
What is business professional?
The appropriate way to respond to constructive criticism at work.
What is staying professional, listening, and applying feedback?
The best method for handling workplace conflict professionally.
What is direct communication and problem-solving?
The best way to answer “Tell me about yourself.”
What is a short summary of your skills, experience, and career goals?
The term for resolving workplace disagreements in a constructive way.
What is conflict resolution?
The difference between business casual and business professional.
What is business casual is less formal but neat, and business professional includes suits and ties?
The term for treating all coworkers with respect, regardless of position.
What is workplace professionalism?
The difference between passive, aggressive, and assertive communication.
What is passive avoids conflict, aggressive is forceful, and assertive is confident but respectful?
The term for researching a company before an interview.
What is interview preparation?
The difference between a boss and a leader.
What is a boss gives orders, and a leader guides and inspires?
The best colors to wear for a job interview.
What are neutral colors like black, navy, and gray?
The action you should take if you make a mistake at work.
What is take responsibility and find a solution?
The key components of an effective professional email.
What are a clear subject line, greeting, concise message, and professional closing?
The best way to follow up after an interview.
What is sending a thank-you email?
The term for adjusting your communication style depending on your audience.
What is adaptability?
The importance of proper grooming in the workplace.
What is maintaining a professional appearance and hygiene?
The correct way to exit a job while maintaining a good reputation.
What is giving a two-week notice and leaving on good terms?
The acronym for keeping emails clear, professional, and to the point.
What is KISS (Keep It Short and Simple)?
The STAR method helps answer behavioral interview questions. What does STAR stand for?
What is Situation, Task, Action, and Result?
Where to report an issues with a boss or coworker.
What is HR?
The key factor in dressing appropriately for different industries
What is understanding the company’s culture and dress code?