Non-Verbal Communication

Advantages

100

Maintaining eye contact and and a warm smile can convey this crucial element in relationships, signaling openness and reliability.

Building Trust (Trust)

200

This type of non-verbal cue, like nodding can reinforce understanding during conversations.

Providing Clarity

300

Active listening and mirroring body language are non-verbal cues that shows empathy, helping to foster this in personal and professional interactions.

Improving Relationship

400

Non-verbal cues like tone of voice, gestures and posture add emphasis and clarity to spoken words, helping to achieve this.

Enhancing Verbal Communication

Disadvantages

100

Mixed signals from body language, like crossed arms or lack of eye contact, can lead to confusion, making the message unclear and causing this type of challenge.

Difficult to understand

200

Overuse of gestures or personal space violations, such as standing too close, can be perceived as unprofessional or intrusive, making non-verbal communication this in formal settings.

Inappropriate in certain situations.

300

This downside of non-verbal cues occurs when body language or facial expressions send misleading signals, leading others to believe something that's not true.

Can be deceptive

400

One downside of relying on non-verbal communication is that it doesn't leave behind this, making it difficult to reference later.

Lack of formal documentation

Types

100

This type of non-verbal communication is often said to speak louder than words, and it involves the movement of your eyebrows, mouth, and other features.

Facial Expression

200

This type of non-verbal communication involves movements of the hands, arms, or body to express ideas or emotions, often used in place of words.

Gesture

300

This type of non-verbal communication involves the way you stand or sit, conveying confidence, openness, or even discomfort without saying a word.

Body Language/Posture

400

This term refers to the vocal elements that accompany speech, like tone, pitch, and volume, but isn't about the actual words you say.

Paralinguistics

Best Practices

100

The act of looking directly into another person's eyes during interaction.

Eye Contact

200

The quality, pitch, volume, and emotional inflection used when speaking.

Tone of voice

300

Refers to being mindful of the subtle cues and signals that others express without words.

Paying Attention

400

Refers to minimizing small, restless movements such as tapping fingers, shifting in your seat, or playing with objects.

Avoid Fidgeting