Interpreting BL
Body
Voice
Touch & Space
First Impressions
100
Body Language is constant, we cannot NOT communicate. For example, if you try not to not communicate, very often you communicate an attitude of indifference.
What is Inevitable
100
Movement of body parts that we use to describe or emphasize what we are saying
What is: Gestures
100
vocal characteristics such as pitch, volume, rate, quality, intonation and vocalized pauses. Accounts for 40% of the meaning of a message.
What is: Paralanguage
100
The distance we try to maintain when we interact with others. If you invade this, people will usually back up, cross their arms, not listen and will avoid making eye contact.
Personal space
100
According to Tonya Reiman who wrote How to Improve Your Body Language, this occurs in the first few seconds when we see someone for the first time. Because it happens so quickly one must prepare well for it by choosing appropriate clothing, having good posture and being well groomed.
What is snap judgment
200
What is acceptable at your local bar on margarita night is not going to be okay in a college classroom setting or a company's picnic.
What is: Context
200
Doing this gives the message that you are trustworthy, confident and you feel good about yourself. It also lets the person know you are listening to them. Studies have found that employers view prospective hires who don't do this as unattractive, detached, passive, incompetent, lacking composure and social skills.
What is eye contact
200
ums, ahs, like, ya know. Delays thought process and makes you seem less competent when speaking.
What is Vocalized pauses or junk words
200
The distance of 0 to 1 1/2 feet. Appropriate for family and others with whom we have a close or intimate relationship.
What is intimate space
200
This is impossible to retract and often people make decisions as to wether they like you or will hire you based on this.
First Impression
300
To read body language more accurately, we need to consider several signals such as posture, gestures, facial expressions, tone of voice, and eye contact which can give us a more accurate gauge of the person's potential feelings and thoughts.
What is: Multichannel
300
Expressions that hide or reveal our emotions/feelings. There are 7 universal emotions that we show: anger, contempt, disgust, fear, happiness, sadness, surprise
What is: Facial expressions
300
variety in one's voice to keep people interested. For example if one is monotone, it tends to bore an audience.
What is Intonation
300
The distance that is appropriate for business associates and acquaintances. 4-12 feet
What is social distance
300
This occurs within the next 3-4 minutes of first impressions. Body language should project warmth and confidence by smiling, offering a handshake, pointing your feet in their direction and giving the person more space than less.
What is Scan
400
When someone's movements: facial expressions, eye contact, etc., do not match the words that they are saying. It is one of the most powerful aspects of body language because it alerts us to the fact that the verbal message is not the whole picture. This often results in a "gut feeling."
What is: Discrepancies or Incongruent
400
Most beneficial facial expression. Tells people you are warm, honest, sociable, happy, attractive and successful and improves mood.
What is smile
400
How fast or slow one talks. For example, when speakers are nervous they tend to talk way to fast.
What is Rate
400
Done properly can bring you closer. An appropriate example is a handshake when done well.
What is touch.
400
This occurs 5 minutes and beyond in a first impression. To solidify rapport, focus on the other person as much as possible, maintain eye contact approximately 70% of time, and mirror the other persons body language
What is Building Rapport
500
When a person's words match their body language we often perceive them as trustworthy and honest.
What is congruent
500
When these are pointed away from the person one is in conversation with, it sends the message that the person wants to end the conversation.
What is the feet
500
Speaking in a natural conversational way when giving a speech
What is extemporaneous speaking
500
Critical opportunity to establish rapport, tells someone you feel good about yourself and you are honored to meet them
What is a handshake
500
The one thing we have the most control over when communicating a message about who we are and what we stand for.
What is self-presentation, grooming, clothing, accessories