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Crisis Development Model
Level 1
Crisis Development Model
Level 2
Crisis Development Model
Level 3
Crisis Development Model
Level 4
Random
100
1 1/2-3 feet, different from person to person, personal possessions etc.
What is personal space?
100
"No! You can't make me!"
What is refusal?
100
Bite, choke, hair pull etc.
What is a grab?
100
Tears, apologetic behaviours, returning to their baseline behaviour.
What is Tension Reduction?
100
Philosophy of Nonviolent Crisis Intervention
What is care, welfare, safety and security?
200
Pacing, muttering, rocking etc.
What is anxiety?
200
Nonjudgmental, undivided attention, allow silence, restatement to clarify, listen for underlying messages.
What is Empathic Listening?
200
An object or weapon coming in contact with a target.
What is a strike?
200
Look for trends.
What are patterns?
200
A physical intervention to assist someone from point A to point B.
What is the CPI Transport Position?
300
Eye contact, open posture, interested etc.
What are kinesics/nonverbal messages?
300
Allow them to let off steam.
What is release?
300
"Hey!", "There goes the bus!", stomp, clap etc.
What is an element of surprise?
300
Reach agreements to changes.
What is Negotiate?
300
Pain, hunger, parent is late, snow day, holidays, fear etc.
What are Precipitating Factors?
400
Tone, volume and cadence.
What is Paraverbal Communication?
400
My mood affects their mood and vice versa.
What is Integrated Experience?
400
Used ONLY as an absolute last resort.
What is Nonviolent Physical Crisis Intervention?
400
Re-establish communication that has been lost. What? Why? How to prevent?
What is Therapeutic Rapport?
400
Don't take it personally.
What is Rational Detachment?
500
Communicates respect, safety and non-threatening.
What is CPI Supportive Stance?
500
Questioning, refusal, release, intimidation and tension reduction.
What is the CPI Verbal Escalation Continuum?
500
Safety, professionalism and litigation.
What are the benefits of using a team approach?
500
Person or people responsible to document a physical restraint.
What is everyone on shift?
500
2 physical restraints and 1 physical intervention.
What are the CPI Children's Control Position, the CPI Team Control Position and the CPI Transport Position?