CPI Crisis Model
Nonverbal Communication
CPI Potpourri
Verbal Escalation
CPI Law & Order
100

This is the first behavior level of the CPI Crisis Development Model

Anxiety

100

This is defined as communication through touch.

Haptics

100

What is the fancy word for the vocal part of speech (not the words)?  Not what we say, but how we say it?

Paraverbal Communication

100

What are the staff interventions when a student is in a defensive behavior level and is attempting to intimidate?

Take the threat seriously, seek assistance

100

How long does your CPI certification last?

One year from the date of the training.

200
When we categorize a behavior as one that presents a risk to self or others in the CPI Crisis Development Model, we call it a...

Risk Behavior

200

A student tapping their foot, beginning to pace, looking around the room a lot, loudly sighing, or grunting are signs of...

Anxiety.

200

What are the three components of Paraverbal Communication?

Tone, Volume and Cadence.

200

What are the two types of questions?

Information Seeking and Challenging Questions
200
Under what circumstances can we physically restrain a student?

The student's behavior imposes a reasonable threat of imminent, serious bodily injury to the student or others; and less restrictive interventions would not be effective

300

What is the staff attitude/ approach when a student has gone to the Tension Reduction behavior level?

Therapeutic Rapport: re-establish communication.

300

This is defined as a person's personal space

Proxemics

300

What are the three keys to effective limit setting?

Limits must be simple/ clear, reasonable, and enforceable.

300

When a student is in the defensive behavior level and releasing, what is the staff intervention?

Allow venting and remove audience.

300

After a restraint, how soon does the debriefing meeting need to happen?

Within two days.

400

What is the staff attitude/ approach when a student is showing signs of anxiety?

Supportive, empathetic, neutral, offering help, check in, acknowledge the anxiety "I notice you tapping your foot..."

400

We use the Supportive Stance because it communicates respect, is non-threatening and maintains safety.  What are the three "p's" of the Supportive Stance?

Position, Posture and Proximity

400

When we say that a behavior level and staff approach/ teaching is an "Integrated Experience," what do we mean?

Behavior affects behavior, our mood affects others' moods and/or our calm helps others calm.

400

When a student is noncompliant and we as staff set limits, where on the Verbal Escalation Continuum is the student?

Refusal
400

If a seclusion or restraint lasts longer than 30 minutes, what must be provided to the student (and every 30 minutes afterward)?

Adequate access to water and bathroom.

500

When a student is going into the defensive behavior level and losing rationality, what is the staff attitude/ approach?

Directive: set limits, model expectations, find common ground, etc.

500

This is defined as body language

Kinesics

500

When do we use a physical intervention with a student?

When student is posing a risk to self or others, only as a last resort (and it's the least restrictive intervention).
500

Interrupting then redirecting, and prompting students with sentences that follow the "when/then" or "if/then" frame are examples of... 

Limit Setting

500

What should be documented by an auxiliary team member when a student is displaying a risk behavior and/or escalating towards one?

Interventions attempted, time, staff present, etc.

If a restraint is used: type of restraint/ time started/ length, etc.