Delivery Excellence
KPIs
People
READY, SERVE, RESET
Misc.
100

DTL expectations during the week include "___, ___, ___" 

Yard, Dock, Trade

100

What is the safety incident/injury reduction target?

10%

100

Who do employees contact to file for a leave of absence?

PLCC

100

True or False: Drivers are required to do pre and post-trip inspections

True

100

What is PepsiCo's mission statement?

Creating smiles with every sip and every bite

200

Name at least 6 items included in Perfect Truck

Pallet jack, sled, broom, CO2 rack, straps, hand truck, curb ramp, recycle bag, pallet hook, door wedge, threshold mat, cooler clamp, bungee cords, UCV straps, CO2 straps, etc.

200

What is the new weighting for Gap To Manifest Index on the KPI scorecard?

25%

200

If any employee is seeking a specific form for their taxes, who should they contact?

HR Service Center! Shannon and Jane do not have access to tax forms!

200

Does "Safely Park Truck" come from READY, SERVE, or RESET?

RESET

200

How many total Geo Drivers are in Eureka, Redding, Yuba, and Sacramento?

76

300

What were the 2025 Delivery Big Swings? (3C's)

Customer, Collaboration, and Culture

300

What is the new weighting for Driver AM and PM OPT?

11%

300

What online system do all employees have access to to view benefits, paystubs, and personnel information?

MyPepsiCo

300

In SERVE, what does G.T.A. stand for?

Greet - Tell - Ask

300

When Pepsi was created in 1893, what was the original name of the drink?

Brad's Drink and was renamed to Pepsi-Cola in 1898
400

When walking through the warehouse to enter the yard, what PPE is required?

Safety vest, safety glasses, safety shoes

400

What was the previous weighting for Driver Manifest Compliance and what is the new weighting?

Previous: 20%

New: 12%

400

True / False: Employee should only be utilizing physical time edit sheets to correct their timecards and/or submitting for PTO

FALSE: Employees should utilize the UKG/WFM app

400

Drivers should notify fleet of any safety or vehicle performance issues via ____?

DVIR

400

Pepsi has the ___ largest truck fleet in the country

2nd

500

What was the name of the national fleet incentive that NorCal won in 2025?

Run On Less

500

What are all Driver KPI metrics?

Gap To Manifest, ADAD, Manifest Compliance, AM OPT, PM OPT

500

How long have Jane and Shannon been at PepsiCo?

Jane: 3 years

Shannon: 1 year

:)

500

List out what every E in READY, SERVE, RESET stands for

(READY) Equip Yourself with Your Tools

(SERVE) Execute the Delivery and End with Thank You

(RESET) Empty Trailer, Handle Credits, Check Equipment and Examine Condition of All Assets

500

What are Ryan's favorite hobbies outside of work?

Playing tennis/golf