Anniversary Sale
Benefits
Account Lookup and Payment
100

How many days does an Ambassador have to shop before Public Sale?

5 Days (July 12-16th)

100

How many points does a customer need to accumulate to receive a $10 note?

1000 points. 

100

What is the easiest way for a customer to pay in store when their card is not present?

QR code in the app.

200

If a customer opens a credit card with us from July 11-16th, how much in Bonus Notes will they receive?

$60 Bonus Note!

200

How much does Same Day Delivery cost an Icon customer?

$0!! Icons get FREE Same Day Delivery.

200
In what 2 situations do we need to check a customer's ID in regards to Nordy Club?

1. When applying for a Nordstrom card.

2. When they are using a QR code to pay.

300

What is the Early Access Pass?

An Early Access Pass will allow non-cardmembers to shop during Early Access on 7/15-7/16. The offer will be sent out to select non-cardmember Ambassadors and Influencers. 

300

True or False:

cardmembers will receive a select dollar amount in free alterations to use per year.

FALSE. The alteration benefit is reimbursed in Nordstrom Notes, not free.

300

In what situations should you use card on file? 

When the customer is not present in the store.

400

What is the Bonus Note Offer for those customers who received an Access Pass? 

From 7/15-7/16 Targeted non-cardmember Ambassadors and Influencers who open a card will receive a $60 Bonus Note after first purchase and an additional $40 Note awarded by 8/1. 

400

What is a benefit of the Nordstrom Visa that you could sell to a frequent traveler?

NO foreign transaction fees when used internationally. 

400

Does card on file unlock early access on the register?

Only on place order, not for a regular purchase or send sale.