General Assure
Outreach
FedEx
Collection Events
On-Boarding
100

In Assure, what tab do we select to view the complete list of orders?

Orders Tab

100

The NCES Website has a multitude of meta data including key pieces of information. What is one thing (besides name/address/phone) you may find on the website?

NCES School/District ID, State School/District ID, Type of School, Total Students, FTE, Student/Teacher Ratio, Enrollment details, Free Lunch Eligibility, Reduced-price lunch eligible, Directly certified

100

True or False: We are required to prepare a shipping label for local Courier?

FALSE

100

What system do we use to enter collection events?

Assure

100

How many weeks of test kits should be available on site when the initial order is created?

2 weeks

200

Which NCES ID should we use for school enrollment?

NCES School ID

200

What type of COVID-19 test do we provide?

PCR (polymerase chain reaction) Test

200

Assuming an LC needs the FedEx weekend team to help the pickup for Monday testing, what email do you send the Excel file to?

rtw@affinityempowering.com

200

True or False: Individuals do not have to be swabbed twice.

FALSE; Each individual must be swabbed twice.

200

When saving the Fed-Ex shipping label file, what format should the file be in?

PDF

300

What is the formula to calculate Free Lunch Eligibility as a percentage?

(Free Lunches / Total Students) * 100

300

What is the name of the COVID-19 test we provide?

EmpowerDX COVID-19 Test

300

True or False: On the Fed-Ex shipment label, the lab information will be pre-filled for you?

TRUE

300

On the collections events window, name 4 boxes that must be filled out?

Event date, pool Testing, collections time, number of test, POC, E-mail, Current status, Address, Notes, New activity, Collectors name

300

What two things should the client always confirm are in good working conditions for testing events?

Laptops/Scanners/Internet

400

In Assure, a client that we are engaging with and gauging interest belongs in what phase?

Active Discussion

400

On a Bulk Upload Document, there are at least 5 things that are required to complete. Name and Gender are two, what are 2 optional fields?

Race, Ethnicity, Vaccine Status, Middle Name, Employee ID

400

For service type on the FedEx form, what do we need to select? 

Priority Overnight

400

If the pool test comes back negative, what happens next?

Lab will presume all individuals have tested negative and discard the pool

400

What is the number/letter combination will always be on shipping labels for Affinity?

UN3373

500

Excluding the standard language in a welcome email, name 3 unique items that an LC should change prior to sending the email?

Person responsible for introduction, Name of school, Availability for onboarding session (and your email signature)

500

Client A has a total of 13 people testing, three times a week and requested to send three weeks of supplies. How many test kits are required? (be sure to explain the calculation)

13(people testing) / 24(people per pool) = 0.5416... Round up to 1 kit. Each event will need 1 kit. Three events per week is 3 kits per week. Client requested 3 weeks of supplies. Total... 3kits per week * 3weeks = 9 kits.

500

True or False: The pick-up location needs to be the exact location of where the sample will be picked up that day?

TRUE

500

On the collections event type page, what radio button should be always selected?

Pool Testing

500

Eurofins is CLIA certified. What does CLIA stand for?

Clinical Laboratory Improvement Amendments