What is deadline for all community employees to complete the OSHA Hazardous Chemical training on Care2Learn?
100
Should be personalized and random
What is employee appreciation?
100
2 calls per week
What are the number of times an Executive Director should be listening to Who's Calling recordings?
100
Immediately after the incident
What is time frame for calling the Significant Event line?
200
three times per week
What is expectation for a community to make fresh baked bread?
200
Safety Data Sheets
What is replacing Material Safety Data Sheets?
200
3 Misses
What is number of missed punches someone can have in a calendar year before they received a first counseling?
200
Un- Retired
What is the name of the new SLC Website Blog?
200
Health Insurance Portability and Accountability Act
What does HIPAA stand for?
300
Orange Cranberry
What is the SLC Signature Scone Flavor?
300
Director of Plant Operations
Who is responsible for obtaining 3 bids for cap ex projects?
300
Kronos, Ultipro and Care2Learn
What are the names of the systems that new or terminated employees must be updated in?
300
3 Steps
How many steps are in the sales development process?
300
2 Parts
How many training phases must your ALDs complete to be considered fully trained in Care Manager?
400
One meal per week
What is the expectation for the Executive Director to sample to ensure quality food is being served?
400
Certificate of Insurance and a contract rider that denotes the provider is responsible for their own work and any damages/injuries incurred to their employees or our employees and residents during the scope of the job.
What are the minimum requirements to have in place when using an outside contractor?
400
Martial status, if a person is a US citizen, has transportation or age
What are some of the questions you CANNOT ask during an interview?
400
Quiet Care
What is one of SLC's competitive advantages?
400
Final Written Warning
What is the proper corrective counseling after a confirmed medication error?
500
Mr. or Mrs.______________
How should servers address resident's in the dining room?
500
Once per week
What is the expectation that the Executive Director is in TELS to ensure work orders and preventative maintenance activities are being completed?
500
20% versus 55%
What is the percentage of predictive behavior from traditional interview questions versus behavior based interview questions?
500
12%
What is average percentages of phone calls that go completed unanswered at SLC communities?
500
24 hours (8 hours general, 8 hours shadowing and 8 hours reverse shadowing)
What is the minimum on-boarding hourly requirement for a caregiver?