SKU
IDK
Customer Service
Part function & Tech
Brand Names
100
What is the Sku for the following part number: ERIG9998
IGNA 002
100
DAILY DOUBLE!! On our home page for NorthAmericaHVAC.com, we have a yellow sign (looks like road sign)... what 2 words are n it?
Start here
100
If the email count is over ______ in the morning, an assistant scanner is needed.
150
100
What part removes the flue gas from the heat exchanger chamber?
Inducer
100
Service First is to Trane as Protech is to _________
Rheem
200
ICM302 - What does the SKU begin with for this part number?
CBX62
200
Who are 4 employees at Habe?
Toby, Hodge, Jeremy, George, Jeff
200
If a amazon order does not ship, how long do we have before amazon will automatically refund it?
30 days
200
What is the most common coil voltage of a contactor in a residential condensing unit?
24 volt
200
Totaline is to Carrier as Fast OEM is to ____
ICP
300
If the Sku ends with a number in the 500's, what does this normally represent?
We purchased it from a surplus liquidation sale at a good price.
300
A USPS Priority shipment is 4 days late (but still delivers) are we able to file a claim with USPS for the shipping charge?
No - USPS priority mail is not a guaranteed service... Express mail is.
300
What is the fastest shipping method available?
UPS Next Day Air - "Early AM"
300
What is the official name for the piece you may sometimes see jumped across the terminals on a Capacitor?
Bleeder resistor (has the purpose of discharging the electric charge stored in the power supply's filter capacitors when the equipment is turned off, for safety reasons.)
300
York is to Source1 as Intertherm is to ___________
Partners Choice
400
If the Sku ends with a number in the 600's what does this normally represent?
Drop Ship
400
Name the 4 blackout months that we can not take off on.
June July (Summer) & December & January (Winter)
400
Who drives up to the post office every day.
Jessica
400
What is the most common shaft size on a condenser fan motor?
1/2"
400
What does A&I stand for?
Agricultural & Industrial Products.
500
What is the brand of the following sku? MOT53 003
AO smith
500
What time does the USPS truck normally come to pickup shipments? This is a 15 minute time frame.
3:30 to 3:45 on average
500
What time do we take shipments to the post office at the end of the day? (This is after USPS picks up)
4:15 (no sooner)
500
What type of unit would you find a defrost control board on?
Heat Pump (Regular AC unit does not require defrost)
500
We have 4 major names listed for the 04 prefix. name the one that is not listed below: Rheem, Ruud, WeatherKing, __________
Corsaire