Policies
History
Providers
Acronyms
CFTSS/HCBS
100

 How do I make an anonymous report if I suspect fraud or other improper activity?

What is the  Compliance Reporting Hotline, Lighthouse Services by calling (800) 401-7404 or by completing the Lighthouse Web Submission Form.

100

The Northern Rivers Mission statement is?

What is Empowering children, adults, and families to change their lives and build stronger communities. 

100
Hours a per-diem CSP can provide FTF in a week

What is 19.75 hrs/weekly

100
The acronym CFTSS stands for

What is Children and Family Treatment Support Services. 

100

Where can you find HCSB/CFTSS support?

What is the Northern Rivers Community Based Solutions Sharepoint page.

200

Do I need a ROI to answer a request for information from a county Child Protective Services (CPS)?

What is No. You do not need an ROI. HIPAA and other privacy statutes provide an exception for child and adult protective agencies. Request the name of the investigator and document the request and release in the case record.

200

What is Northern Rivers vision?

What is Northern Rivers leads the way in providing coordinated, innovative, comprehensive, and responsible delivery of human services. 

200

What must a CSP do in order to document a No-show in EVOLV?

What is enter a "non-billable" "service not provided" PN. 

200

What does the acronym HCBS stand for?

What is Home and Community Based Services.

200
How often does a safety plan need to be updated?

What is every 6 months OR when a youth in crisis, hospitalized, suicidal/homicidal. 

300

Is it ok to release third party documentation from a case record?

What is, Yes. With a valid ROI or at a client's request for their own record, we are required to release third party documentation that we have in our files.

300

In 1829 Orissa Healey and Eliza Wilcox founded?

What is the Ladies Orphan Society, and within a year the renamed Society for the Relief of Orphan and Destitute Children in the City of Albany was caring for 130 children. By the early 1890s, some 600 children lived and learned at what was then known as the Albany Orphan Asylum. 

300

What must a CSP do for all TX plans?

What is CSP must schedule a meeting between all providers and family approx. 30 days prior to TX plan due date. COLLABORATION! 
300

What does the acronym BIRP stand for?

What is; Behavior, Intervention, Response, Plan.
300

How often is a CSP required to meet with their Clinical Supervisor?

What is 6x/year for FT staff and 4x/year for per-diem staff.

400

When a client turns 18 years old, do I have to have them resign all Releases of Information (ROIs)?

What is, Yes. In NYS, a person is legally considered an adult at 18. The client is the person legally making decisions about the release of their information - not a guardian or parent. All ROIs must be resigned.

400

What year did the agencies come together to form NPCS?

What is 1983. 

400
What is expected in an outlook calendar?

What is services provided, meeting/supervision. CSP must update calendar on a weekly basis. 

400

What does the acronym OPWDD stand for?

What is Office for People with Developmental Delays.

400

What 4 counties do we provide CFTSS/HCBS services to?

What is Otsego, Chenango, Delaware and Schoharie.

500

As a Mandated Reporter, I made a report to the SCR. I completed the required LDSS-2221 NYS Report of Suspected Abuse or Maltreatment form. What do I do now?

What is 1) Send it to the local DSS in which the subject client resides 2) Send copy to QM Records Coordinator for retention. Do not retain in the case record 3) If Reporter receives case outcome information, forward to QM for retention.

500

What year was Unlimited Potential founded?

What is 1979.

500

How far in advance should a CSP request PTO?

What is 1 week. 
500

What does the acronym SMART stand for?

What is: Specific, Measurable, Achievable, Relevant and Time.

500

What year was CFTSS/HCBS rolled out?

What is 2019.