Coverage
How much do we cover for Baggage Delay?
Up to $500 per person
How much do we cover for baggage loss?
Up to $1,500 per person
Can we offer our new Norwegian Care program to our Canadian guests?
Unfortunately no!
Do we offer FCC credit for airfare purchased outside Norwegian?
No. In order to be covered, it had to be purchased from Norwegian.
How many bookings do you need to start getting paid with our new NorwegianCare?
You start getting paid from booking #1
How much guests are covered for delays/cancellation with NCLAIR if they have Norwegian Care?
100% FCC of Total Trip Cost
How much coverage is for Trip Interruption under our Norwegian Care?
150% of Total Trip Cost
How much is the cost of our Norwegian Care Program?
10% of the total cost of the covered components
How can guests file for a claim?
Claims or NorwegianCare requests may be submitted online at www.aontravelclaim.com
If a PCC has less than 50% TP for the month, how much do they get paid per booking?
0%-49% = $15.00 per booking
How much guests are covered under Trip Delay from our Norwegian Care protection?
up to $1,000
In case of an accident / medical sickness, how much are our guests covered under our Norwegian Care program?
Can we offer our new Norwegian Care to Puerto Rico guests?
No. NorwegianCare is not applicable to guests who reside in Puerto Rico.
How long does it take to generate their FCC credit?
FCC credits will be generated within 48-72 hours!
If a PCC has 55% TP for the month, how much do they get paid per booking?
50%-79% = $20.00 per booking
How much coverage do we offer for Emergency Evacuations?
Up to $250,000
Repatriation of Remains: How much Norwegian Care cover?
Up to $25,000
If the premium is less than $750, how much would be the premium for our Norwegian Care?
Flat rate of $75
If a booking is outside penalty, how can they upgrade their TP to our new NorwegianCare program?
They do not need to update pricing or promo. They can simply swap it to NorwegianCare and save it.
With our new NorwegianCare program, PCCs get their bonus when guests sail! True or False
False. Paid based on book month!
How much protection guests have for Trip Cancellation (Covered reason) under our Norwegian Care?
100% of Total Cost (Cash Refund)
How much protection guests have for Trip Cancellation (Non-covered reason) under our Norwegian Care?
90% FCC of the Total Trip Cost
What 5 travel components are covered under our new Norwegian Care? List all of them.
Voyage Fare, Hotel, Land Tours, Air, and Transfers
How PCCs can submit a claim for their guests?
They cannot. Claims should be always submitted by the guests themselves. Non-negotiable.
If a PCC has more than 80% TP for the month, how much do they get paid per booking?
80%+ = $25.00 per booking