You better have my money
What are the possible pay days of the week?
Tuesday/Wednesday/Thursday
What is SRAUI?
Rate Audit Screen in SWIFTT.
What are two types of household payments that Accommodation Supplement can be based on?
Rent, Board, Mortgage, Water Rates, Insurance, Body Corporate Fees, Payment towards a deposit (if included in a Rent to Buy contract), Local Authority Rates (if they get a rebate this must be excluded), house insurance premiums (must not include contents insurance). This is not an exhaustive list, see MAP Home ownership for more details.
MSD
Ministry of Social Development
If a client needs to declare income for this week, what is the cut-off to declare that income without creating arrears or debt?
Friday 14/08/26 at 6pm
What does SPYHI tell us?
Payment History for the client.
How long must a Disability be expected to last before being considered for DA?
6 months
EM to CM
Email to Case Manager
What is a typical pay period for a working-age MSD client?
Monday to Sunday.
What does the SINCH screen tell us?
Medical Incapacity details/history.
What is used in CMS to record a client applying for ongoing financial assistance?
IRD
Inland Revenue Department
What is the pay period for NZ Super clients?
Wednesday to Tuesday (Fortnightly)
When would SREG & SDECL be used?
When processing hardship assistance for a non-current/non-beneficiary client
Name 5 types of ongoing Extra Help payments MSD offers
Accommodation Supplement, Disability Allowance, Child Disability Allowance, Temporary Additional Support. Would also accept Winter Energy Payment, Child Care Subsidy or OSCAR
WFF
Working For Families
What would cause us to complete a BDR (Backdated Review) for a client? Reference: The Door!
If we have an effective date in SWIFTT after the date we are trying to add it cannot work out what to do.
What screen would you use to view a clients current debt repayment amount and each debt?
SOFSI
What would we need to ask a client if they are travelling overseas for a non-essential reason and the main benefit stopped but they are receiving AS?
Are you still incurring your AS costs while overseas?
ISCM
Integrated Services Case Manager/Management