Documentation
This is required if a client has SI.
Safety Plan
When reaching out to a new client, you are required to reach out within X amount of time
24 hours- via text, call/voicemail & email
60 minute sessions are billed under this CPT code
90837
If a client does not have healthcare, and cannot pay the full session cost, they qualify for this type of payment
Sliding Scale
All clients are required to have this in their SP profile under billing
Client Default Code
To interact with another provider for a client, you must have this type of document on file
Release of Information
How long is the therapist required to wait in the online waiting room before exiting (if a client does not show)
10 minutes
45 minute sessions are billed under this code
90834
The 95 modifier for appointments is used for
Super Bill- each appointment should have a 95; to include it on the superbill
This platform is used to track your paystubs, enter time off requests & stores your employee handbook
Gusto
When interacting with a client outside of session, this type of documentation is required
Chart note
How much times does a client need to give you to cancel an appointment
This code is used for Couples or Family therapy with the patient present
90847
When charging a no-show/late cancellation fee, what platform is the payment charged on?
Simple Practice
What are 3 ways our clients can connect with Nova online
Podcast, TikTok & Instagram
What documents need to be completed after a first session?
MSE, Diagnosis/treatment plan, Progress note & GFE
What is the late cancellation / no show fee
$50 / per session
What is the required amount of time for an insurance client to be seen if billing 90837
53 minutes
What is a Good Faith Estimate
An explanation of cost per session, required by the No Surprise Act in healthcare
2 part: Nova provides this type of assessments for pet parents + what is the cost per assessment / additional paperwork
Emotional Support Animal Assessments, $85/ per assessments & $35/per additional paperwork
How many documents are sent during the intake process?
11
When couples complete their intake paperwork, they agree to this policy
No secrets policy
This code is used for group therapy
90853
What is the process of offering a sliding scale spot to a client
1) Discuss payment method with client; and inform of price $130/per session
2) Ask client if they are able to pay this; if not, offer sliding scale spot starting at $85, then lower by 5's (80,75,70)
3)Confirm spot availability with Haley & then confirm with client and move on with scheduling
What year was Nova founded
2022