Product & Printing Processes
Customer Search
Matrix
Order Entry
Quote Order
MISC
100

How many printing Processes does NPC have?

What is 7
100

What is our main method of locating a customer?

What is Customer No.

100

What browser do we use for Matrix?

Google Chrome

100

Why would you place an order on quote?

 

To gain cx authorization 

100

What does Non-Marketed Mean?

Not Being Promoted on the Website

200

How do we identify an NPC product?

What is 3 character product code

200

Where can we locate the customer search Tab?

What is RepoMan

200

How long does a mail offer last for? (explain in full for mailed offers and email offers)

Mail offers are valid for 3 months (customer's copy will say 30 days) and email offers are valid for 7 days

200

Name 2 scenarios for a quote order.

Price Query, Logo Order, Large Quantity

200

What year was national Pen founded?

What is 1966

300

If we are out of stock on LNS, what are 2 alternatives that can be offered?

What is, LN1, LN3, LN4, LN6, LN7

300

What 6 character code do we use to locate the Write-Up Views?

What is Keycode

300

What is the first specification selected when placing and order for a LNS?

What is Barrel Color

300

What is the fee for "Logo As Before"

What is $15

300

Who is the client for NPC?

What is NPC

400

At which NPC location is our laser printing done?

What is Mexico

400

When all invoices are paid in full and we can invoice the for orders under their credit limit. What is this Profile Class called?

What is Default

400

What option do we select if the requested quantity is not pre-loaded?

What is Custom Quantity

400

If "Quote Order" isn't selected when checking out, what will happen to the order?

What is go straight to production

400

What is the fee for text only Logo Orders?

$25-$40

500

What is the Printing Process for FEU?

What is Fullcolor Inkjet

500

A customer who's profile is more than 365 days past due is classed as a?

What is Bad Debt

500

What are the 2 generic Keycodes that we use and what are they for?

TUS+NPC product code for US customers

TCA+NPC product code for Canadian Customers

500

How long will a quote order remain in the system?

10 working days

500

What is the name of NPC CEO and president?

Who is Peter Kelly