Vocabulary
The process of effectively working with people
Management
Which style of leadership is about "my way or the highway"?
Autocratic
Which theory addresses the unpredictable, disorderly, nonlinear, and uncontrollable ways that living systems behave?
Complexity theory
Which generation grew up in the information age?
Generation X
What is power that is connected to a position of authority?
Legitimate power
What is the difference between a manager and a leader?
A leader assumes a role and a manager is assigned.
Which style of leadership asks for the team's input?
Democratic
According to your book, Baby Boomers were born between what years?
1946 and 1964
Which generation has never lived without immediate answers?
Generation Now
What kind of power comes about because the individual has the power to give or withhold rewards?
Reward power
What are the four functions of management?
Planning
Organizing
Directing
Controlling
Which style of leadership has a leader that just goes with the flow?
Laissez-faire
What years are the Millenials?
1981 to 1996
What are some strategies to motivate Gen X and Y?
Let them know they matter
Tell them the truth
Make workplace fun
Model behaviors you want
What kind of power is derived from a fear of consequences?
Coercive power
Which theory of management is based on the premise that there was a need to have the highest productivity level as possible?
Traditional theory
What kind of leader has a great focus on the tasks at hand and getting the work done?
Transactional
What years are Generation Now or Z?
1997 to 2012
What is Generation Alpha?
2010 to 2024
What type of power is based on specialized knowledge, skills, or abilities that are recognized and respected by others?
Expert power
Which theory of management divides organizations into hierarchies, establishing strong lines of authority and control?
Beaurocratic theory
What type of leadership is it when the leader guides staff in knowing and understanding what their role is in the institution
Transformational
Which group is retiring from the workforce right now?
Baby Boomers
What are the predicted characteristics of Generation Alpha?
Most educated generation
Will never live without internet
Social media is main mode of communication
They will have lived in households that have moved around
What are the three steps to effective change?
Unfreezing
Moving
Refreezing