Therapeutic Com
Communication
Comm Cont
Mobility
Assessment
Vital Signs
100

Sharing Observations

Nurses should share their observations about the patient while providing care. I noticed you are crying; would you like to share with me what is making you sad?

100

Types of Communication

Intrapersonal: Communication within oneself, such as reflection or inner thoughts. Interpersonal: Direct communication between two or more people; key in nurse-patient relationships and teamwork.
Interprofessional: Communication between different healthcare team members; clear, structured communication ensures patient safety. Therapeutic: Purposeful, patient-centered communication that promotes healing using techniques like active listening and reflection.

100

Nurse-Client Relationship Orientation Phase - what happens?

  • First meeting — set the tone for the relationship.
  • Focus: build trust, explain role, clarify confidentiality.
  • Identify patient needs and set initial goals/care plan
  • Rapport-building here is critical for collaboration.
100

TUG TEST INSTRUCTIONS

Have the patient sit in a chair. Ask them to stand up, walk 10 feet (3 meters), turn around, walk back, and sit down. Normal: Completes in <12 seconds.
>12 seconds: May indicate fall risk or mobility issues.

100

Types of Assessments

Initial: Comprehensive assessment performed on admission or entry.  Problem-focused: Assessment focused on a specific problem or complaint. Ongoing: Continuous assessment performed at regular intervals. Emergency: Rapid assessment conducted in critical or life-threatening situations. Time-lapsed: Assessment performed after a longer period to compare changes over time.

100

BP should be taken after client rests for at least _______  minutes and has not smoked or ingested caffeine for at least _______ minutes.  Because of the variations that occur during a typical day, readings on ______ or more occasions should be averaged before diagnosing high blood pressure.

5 minutes; 30 minutes; 2 or more

200

Providing General Leads

Nurse encourages the patient to continue speaking or elaborate on their thoughts.  "Tell me more...."  "Go on, I’m listening."

200

What does each letter stand for? SBAR 

SBAR communication requires the sharing of clear information focused on the four topical areas: Situation: What is happening right now? Background: What led to the current situation? Assessment: What is the identified problem, concern, or need? Recommendation: What actions or interventions should be initiated to alleviate the problem

200

Nurse-Client Relationship Working Phase - what happens?

  • Nurse + patient actively work toward goals.
  • Includes care delivery, education, problem-solving.
  • Nurse uses therapeutic communication and ongoing assessment.
  • Patient takes an active role in their treatment.
  • May require adapting the plan and supporting coping strategies.
200

HOB Elevation for Semi-Fowler’s; Fowler’s; High Fowler’s

Semi-Fowler’s (15-45) Fowler’s (45-60) High Fowler’s (60-90)

200

Inspection: Definition and Purpose

Inspection involves using the senses of vision, smell (olfaction), and hearing to observe and detect any expected or unexpected findings. Inspect for size, shape, color, symmetry (comparing both sides of the body), and position. The first step of a physical exam and provides immediate clues about the patient’s health status.

200

Dysrhythmias can be benign or indicative of serious conditions.  When an irregular pulse is noted, the ____________ pulse should be assessed for ________.

Dysrhythmias can be benign or indicative of serious conditions. When an irregular pulse is noted, the apical pulse should be assessed for one full minute.

300

SOLER Technique for Active Listening

S – Sit Facing the Patient: Sit down to show you’re present and engaged.   O – Open Posture: Keep arms and legs uncrossed to show openness and interest.   L – Lean Toward the Speaker: Slightly lean in to show attentiveness without invading space.   E – Eye Contact: Maintain natural, respectful eye contact to show connection and focus.   R – Relax: Stay calm and relaxed to help the patient feel comfortable and safe.

300

Open-ended questions are best used when?

  • Beginning an assessment.
  • Exploring feelings, concerns, or experiences.
  • Building rapport and encouraging dialogue.
300

Nurse-Client Relationship Termination Phase - what happens?

  • Occurs at discharge or completion of treatment.
  • Reflect on progress, review outcomes, reinforce teaching.
  • Ensure follow-up resources are in place. 
  • Allows closure and addresses feelings about ending the relationship
300

Active, Passive, and Active Assist Descriptions

Active: The patient has full independent movement of all joints;  Passive: The caregiver moves the patient’s joints through a full motion. Active Assist: Patient moves the joint as much as possible, with assistance to complete the movement.

300

Palpation: Definition and Purpose

Palpation is the technique of using the hands to feel the body for abnormalities during a physical exam; Assesses texture, temperature, moisture, size, and shape of organs and tissues.

The dorsal (back) surface is the most sensitive to temperature. The palmar (front) surface and base of the fingers are sensitive to vibration.

300

Homeostasis Effects on Vitals Signs: ↓ Oxygen levels? ↑ Body temperature? ↓ Blood pressure; Pain or stress

↓ Oxygen levels (SpO₂) → ↑ Heart rate (HR) to deliver more oxygen to tissues.

↑ Body temperature → ↑ Respiratory rate (RR) to help cool the body.

↓ Blood pressure (BP) → ↑ Heart rate to maintain adequate circulation.

Pain or stress → ↑ HR, BP, and RR due to sympathetic nervous system activation.

400

If a patient’s verbal and nonverbal communication are inconsistent, which form of communication best reflects the patient’s true feelings?

  • Nonverbal cues — such as facial expressions, posture, and gestures — often reveal what the patient is truly feeling, even when their words do not.
  • For example, a patient saying, “I’m fine,” while grimacing or avoiding eye contact often indicates the opposite.
400

Closed-ended questions are best used when?

  • Clarifying specific details (e.g., medication, symptoms).
  • Obtaining quick information in urgent/emergency situations.
  • Assessing children who may struggle with open-ended responses.
400

Defense Mechanisms - Denial; Displacement; Regression

Denial: Denying an event or item’s existence. Displacement: Redirecting emotions to a safer target. Regression: Returning to behaviors of the past

400

Best Lifting Techniques

Wide base of support; Keeping the object close; Bend at knees: Avoid bending at the waist to prevent back strain; use leg muscles for lifting. Engage core; Smooth movements; Avoid twisting your spine; pivot your feet instead. Assistive devices: Use gait belts, lifts, or other equipment when appropriate, and always ask for help when needed.

400

Percussion: Definition and Purpose

Percussion involves tapping body parts with fingers, fists, or small instruments to vibrate underlying tissues to determine the size and location; detect tenderness or abnormalities, and to check for the presence or absence of fluid or air in the tissues.

400

Key points for the RN who delegates Vital Signs to a UAP.

•The RN assesses the patient and determines if the task is appropriate to delegate. •Delegated tasks must match the knowledge, skill, and scope of practice of the person receiving the task. •The RN provides clear instructions, ensures proper supervision, and evaluates the results. •The RN remains accountable for the patient's care and the outcomes of delegated tasks.

500

Verbalizing the implied

The nurse puts into words what the patient may be hinting at or implying, but not directly stating. Patient: "I just can't seem to sleep anymore." Nurse: "It sounds like you're feeling frustrated or overwhelmed by your lack of rest."

500

Hearing Impaired Considerations

  • Face the patient when speaking and maintain eye contact.
  • Speak clearly and at a normal pace; do not shout.
  • Reduce background noise.
  • Use written communication, visual aids, or sign language interpreters.
500

Defense Mechanisms: Avoidance, Projection; Repression

Avoidance: Not facing a situation, person, or item by minimizing encounters.  Projection: Transferring certain qualities to another person; Repression: Subconsciously removing negative experience(s) from consciousness

500

Gait Belt:  Should be applied snugly around the patient’s _________, leaving enough room to fit ____ fingers between the belt and the patient. When assisting a patient with a weaker side during ambulation, the nurse should stand on the patient’s __________ side for safety and support.

  • Waist
  • 2
  • Weaker
500

Auscultation: Definition and Purpose

Auscultation is the process of listening to sounds the body produces to identify unexpected findings. Evaluate sounds for amplitude or intensity (loud or soft), pitch or frequency (high or low), duration (time the sound lasts), and quality (what it sounds like).

500

Vital Signs: Changes across the Lifespan.  Heart Rate, BP, Resp Rate; Temp.

Heart Rate: Decreases with age; Blood Pressure: Increases with age;  Respiratory Rate: Decreases with age; Temperature: Slightly lower in older adults

600

Random: The ability of a patient to understand and use information to make health-related decisions is known as... 

Health Literacy

600

Visually impaired considerations

Identify yourself when entering the room.   Explain actions before touching or performing procedures.   Use verbal descriptions instead of gestures or visual cues. Provide materials in accessible formats such as large print, Braille, or audio.

600

Examples of Non-Therapeutic Communication: False Reassurance; Asking Why?; Offering Value Judgments. Offering Sympathy.

False Reassureance: “Don’t worry, everything will be fine.”  Why? “Why didn’t you take your medicine?” Value Judgments: “You’re such a good patient when you follow instructions.” Offering Sympathy: “I feel so sorry for you; this must be awful.

600

Recommended Adult Exercise

Aerobic: 150 min moderate or 75 min vigorous per week Strength: 2 days per week, all major muscles Flexibility/Balance: 2–3 days per week, especially for older adults.

CHILDREN:  Aerobic: 1 hour daily (running, biking, swimming, active games); Strength: 3 days a week (climbing, push-ups, playground play); Bone-strengthening: 3 days a week (jumping, running)



600

Exam Sequence

For most body systems, follow the sequence of first inspecting, then palpating, followed by percussion, and finally auscultation. The exception is the abdomen; inspect, auscultate, percuss, and palpate in that order to avoid altering bowel sounds.

ATI Chapter 26 page 131

600

Define Dyspnea and Orthopnea.

What position can help the client?

Dypnea: Labored, difficult breathing, often shallow and rapid.  Orthopnea: Difficulty breathing when lying flat that is relieved by sitting or standing.

Tripod or Orthopneic (or-THOP-nee-ik)