CORE VALUES
PINS HISTORY
BRAND STANDARDS
SERVICE THAT SLAYS
BOWLING 101
RECIPES
100
The number of core values that make up PiNS
What is 4?
100
16- Bit on Fourth St in Columbus, OH
What is the very first location to open under the umbrella of Rise Brands?
100
This brand standar is being neglected
What is resetting your well after crafting a cocktail?
100
Team members that are responsible for SLAYING our Service that S.L.A.Y.S
Who is EVERYONE!?!?!
100
Bowling shoe rental at PiNS costs this amount
What is FREEEE? No shoes needed for duckpin bowling!
100
1.5oz is the standard for this cocktail/ drink ingredient
What is the standard liquor pour at PiNS?
200
WE GO ALL-IN EVERY DAY AND
WE’RE CONSTANTLY STRIVING TO IMPROVE. “
What is Engaged and Creative?
200
Visonary Leader Troy Allen
Who is the Founder of Rise Brands?
200
This brand standard is not being upheld
What is tails tucked into the liner of the trash bin?
200
Bringing the energy while engaging our guests, offering a 30 second pitch for our newer guests, and ensuring the space meets brand standards
What is setting the stage?
200
Number of balls rolled per frame in duckpin bowling
What is 3?
200
2oz is the standard for these back bar offerings
WHAT IS THE STANDARD POUR FOR BOURBON?
300
WE SET EACH OTHER UP FOR SUCCESS
AND NEVER LOSE SIGHT OF THE BIG PICTURE.”
What is Passionate and thoughtful?
300
The largest PiNS location to date
What is Pins Austin?
300
This brand standard doesn't seem right
What is stools aligned at drink rail with thre center dots parallel to drink rail?
300
Treating all guests as if they are a paying guest, inviting each guest to visit us again for our bomb a$$ weekly specials, and preparing the space (according to brand standards) for our next round of guests
What is a seamless farewell?
300
When a line forms at the cage this action will help you get guest on the wait and knock that line oout efficiently
What is taking the ipad through the line (going to the guests) vs making them come to you at the counter?
300
This classic cocktail comes with a refreshingly sweet bomb pop
What is the Hulk hogan?
400
Team members are:
- Enthusiastic: They’re passionate about their work and have a can-do attitude.
- Honest: They always do the right thing, earn trust and maintain confidence, and speak plainly and truthfully.
- Flexible: They adapt quickly to shifting priorities and can handle complexity and change.
- Team Players: They cooperate with peers and supervisors to establish a collaborative working relationship.
What is Authentic and fun?
400
The first location to have a 2 story slide featured
What is Pins Easton?
400
This brand standard is not being upheld
What is menu's placed uniform and aligned in the center of the tables?
400
What is Learn, Guide, Serve?
400
When the machine is set to this mode it will allow your guests to bowl a normal game of duckpin
What is scorer control?
400
This beer is poured to brand standard
What is neither beer?
500
We recognize how our role impacts the company as a whole. We understand how to inspire and incite change, we’re confident in our abilities, and we’re comfortable asking for clarification or guidance when we need it.
What is Focused and Deliberate?
500
These four brands are housed under Rise Brands
What are PiNS, 16- Bit, No Soliciting, Bogey Inn?
500
This brand standard is being neglected
What is Lite brite must have something on it at opening and when not in use by a guest?
500
Rotating through your zone following the 5ft/10ft rule while anticipating guest needs, chasing those stellar reviews and feedback, resolving issues and looping in your MOD for guest recovery!
What is Yes to Success?
500
A guest calls you over and said that they rolled the ball but the pins haven’t moved is an issue related to this piece of equipment
What is the ball sensor?
500
This out of this world tropical coconutty libation is one of our most popular offerings
What is the Carrie Fisher?
600
All of PiNS core values
What are Authentic and Fun, Focused and deliberate, Engaged and creative, Passionate and thoughtful?
600
The world's largest ping pong paddle is housed here
Where is PiNS Columbus (Downtown)?
600
This brand standard is not being uphels
What are games not properly aligned?
600
3 sips/ 3 minutes check ins, planting the seed for sales, proactively offering the next round when guests drinks drop to 1/2 - 1/3 full.
What is Amplify the Experience?
600
This error code alerts the cage to a tangle so that they can radio for the lanes experience team member to fix it
What is error code 1?
600
It is crucial for a consistent guest expereince that these ingredients are always jiggered
What are syrups and purees?
700
The places you can find our core values to live and die by
What is in the orientation guide and on the BOH doors?
700
$139,900 was the highest grossing revenue day in all of Pins history at this location
What is PiNS Charlotte?
700
This brand standard is not being uphel
What is menu magnet aligned with the bottom divet ont he menu board?
700
Our unwavering commitment to the guest exeperience that is unmatched, where every guest feels it from the moment they walk through our doors to when they visit us the next day...
What is SERVICE THAT S.L.A.Y.S?!?!?!
700
This item is used to ensure the bowling machine is 100% off so you are clear to work in the machine, it is secured to the power switch in the off position
What is a red lock out tag?
700
Pins Passion Punch has these 2 liquors (and their quantities) in it
What are 4oz of peach vodka and 4oz of coconut rum?