Code Blue
Tic Toc
To Be or Not To Be on LMT3
Access Denied
Appeal? For Real?
100
This Code is placed on Short Sale accounts assigned to a Processor and/or HFA Proc
What is LIQSET
100
Logging in and out of these in a timely manner have the ability to increase your daily production rates.
What are Breaks and Lunch
100
This step is to be completed for any setup with the date of the setup.
What is M44
100
PL03
What is the screen used to send the denial letter.
100
NSS
What is National Servicing Standards
200
This code is placed on accounts that have been denied setup.
What is LIQNON
200
Upon the setup of an account, Listings, A3Ps, Purchase Agreements and Property listing reports can be used to submit a request for these L81 fillers.
What is a Valuation.
200
This step identifies a received Listing Agreement.
What is H11
200
This letter is sent on DIL requests With a sale date within 59 days.
What is the HP033
200
Lmt3 should be checked to verify this step prior to proceeding with a Liquidation setup.
What is the 138
300
This Code is placed on FHA Re-Reviews if an offer has been received
What is SETRVW
300
These responses must be addressed within 48 hours of receipt to avoid delays in processing.
What are Bankruptcy Return Emails.
300
When a Borrower Verification for is received in LIV this step is to be completed upon the setup of an FHA account.
What is the M04
300
These two codes found on DLQ1/ INVE are used in CLARA to find the Investor Name.
What are Investor and Category Codes (Inv/CAT)
300
This is the length of time an account will remain in the Appeals Process.
What is 33 Days.
400
This code is placed on accounts when the Short Sale Valuation shows a status of Completed in SLA
What is LIQVOC
400
This step should never be completed by the setup team even if the document it corresponds to is in LIV.
What is H35
400
When a valuation has been ordered this step should be completed.
What is the L81
400
This site is checked for the investor name needed for sending denial letter.
What is CLARA
400
Once the customer has accepted this, they are not allowed to opt out of the Appeals process and must remain in Appeals for the full timeframe.
What is an Appeals Agreement
500
One of these two codes are placed on accounts with P, A, or F on MSR1
What are SSPCSY and SSPCSN
500
Immediately following the receipt of a denial for postponement this should be manually generated notifying the customer of the denial.
What is the HP033
500
When a Valuation has been completed, this step should be updated.
What is the L82
500
Besides the LIQNON code this is required when denying the setup of an account.
What is a detailed reason for denial of setup.
500
Noting the account of documents recieved, documents needed, and noting that file is active in Appeals.
What is the proper procedures when working accounts that have been identified as Appeal Eligible.