CUSTOMER SERVICE
Who is the Sales Director for Extended Markets (Homecare)?
Who is Richard Sakamoto.
Who can sign for Arjo?
Chris Dorsey ONLY
What does GPO stand for?
What is Group Purchasing Organization.
Name the 3 credit card's Arjo accepts for payment?
What is AMEX, MC, and VISA.
Name the multipurpose hygiene chair that has the Care Raiser function?
What is Carendo?
Who is the manager of the service advantage team?
Who is KC Curtis?
What is the term of a typical New MOVE contract?
What is 5 years?
Which PHD GPO's require customer price activation?
Who is Premier and Vizient.
Which department determines a customer's payment terms?
What is the credit department?
What is the maximum SWL for the Sara Combilizer?
What is 440 lbs or 200 kg?
Who is the manager of the rental team?
Who is Erin Castaneda.
Do you need to complete a CRF (Contract Request Form) for an agreement or Amendment
What is yes
Which ERP account is pricing aligned to? Sold-to to Ship-to?
Sold-to
What team creates performa invoices?
Who is the credit team.
The patient turn (nurse assist) buttons on the Citadel C200 turn the patient how many degrees to the respective side?
What is Approximately 20 degrees?
Which team processes credits for returned items?
Who is the credit team?
Whos uploads pricing or update affiliations?
Who is the pricing team.
Which GPO's do not have tier pricing?
Who is HPG, TRP and HPSI
How many ways can a customer pay?
What is 5. Wire transfer, ACH, CIA, CC and Check.
What is the recommended minimum weight for the Maxi Sky 2 Plus in dual mode?
What is 350 lbs or 159 kg?
What is the standard percentage restocking fee customers are charged for returned items?
15%
Do I need to complete a CRF (Contract Request Form) for an agreement or amendment?
What is Yes?
Who handles pricing for Government contracts?
Who is Abbey Terpenning.
Approximately, how much free product did we send our customers in 2024?
What is $500,000.00?
What does PDPS stand for?
What is Power Dynamic Positioning System?