TAS Criteria
How Many TAS Case Criteria's
there are TAS Case Criteria 1-9
13.1.7.3 TAS Case Criteria
WHAT is NTA hours of operations AND number
Taxpayers may call the TAS NTA Toll-free Line (1-877-777-4778) your local time 7AM -7PM
how many TAS Case Criteria categories
there are 4 TAS Case Criteria
13.1.7.3
Economic Burden
Systemic Burden
Best Interest of the Taxpayer
Public Policy
when you refer a case to TAS, prepare Form WHAT form
prepare Form e-911, Request for Taxpayer Advocate Service Assistance (And Application for Taxpayer Assistance Order) via AMS (or Form 911 if AMS is not available or you are not an AMS user) and refer to TAS.
what is Criteria 5
The taxpayer has experienced a delay of more than 30 days to resolve a tax account problem.
what screen are you Researching for a case
Researching the TAMIS CASE INFO Screen on AMS
WHAT TAS category when a taxpayer needs to pay a medical bill
what is Economic Burden Criteria 1
If the call is related to an Open TAS case, transfer to extension to
transfer to extension 1791 (English) or 1792 (Spanish).
taxpayer will suffer irreparable injury or long-term adverse impact if relief is not granted
what is Criteria 4: Economic Burden
If TAS has an open case for the taxpayer see WHAT IRM Research the employee screen and provide the caller with the case advocate's contact name and local/toll-free and fax numbers.
If TAS has an open case for the taxpayer see IRM 13.3.1.3, Steps to Take for Specific Situations. Research the employee screen and provide the caller with the case advocate's contact name and local/toll-free and fax numbers.