Shift Indicator Basics
This column in te Shift Indicator Report is always Blank but should display a letter for the shift type
What is the shift indicator?
This unique value identifies each schedule entry.
What is the schedule ID?
This is the first step when you open the Shift Indicator Report.
What is review the error type column?
This is the subject line of the email containing the report.
What is "STG environment testing - daily exceptions NULL shift indicator errors report"?
You find a missing shift indicator for an agent who worked 10p- 6a ...what shift type is likely missing?
What is G for grave
The shift Indicator should be one of these three letters to show which type of shift was worked.
What are G (grave), D (day), and S (swing)
These columns show the start and end of a shift and are key identifying if the shift rolls into the next day.
What are start time and end time
This tool should be cross-checked to confirm correct shift information.
What is Aspect?
This Email address sends out the automated report.
What is egy-ccte-dev@united.com
A Shift shows a start date of 1/1/90 and end date of 1/2/90. What does this mean?
What is a shift was rolled into the next day?
This is the most common reason the shift indicator field is blank?
What is a trade missing the necessary trade is?
If the shift crosses midnight, this date might appear in the end time column.
What is 1/2/1990?
This email should be contacted to request trade ID updates.
What is DXRstaffman@IGTSolutions.com or DXR-Staffman@IGTSolutions.com?
As of now this is how often the report is sent.
What is once per day?
You reviewed the report and identified a missing trade ID. What is the next step?
What is enter the trade ID into Aspect?
This error type is always shown in the error column when the shift indicator is missing
What is NULSI?
This column shows whether a schedule is protected under the Family and Medical Leave Act.
What is the FML Flag?
After DXR confirms an update, wait this long before checking if the red flag is cleared.
What is 2 hours?
in the future, the report will be sent when?
What is twice per day, monday - friday?
You emailed DXR and got confirmation. What should you do before closing the issue?
What is validate in the eTA that the flag is cleared?
This column always says "False" and shows whether data was sent to eTA
What is "ready for eTA"?
This system must receive the correct information to avoid the red flag error.
What is eTA?
If this icon is visible on the crewsheet, you must click it before editing.
What is the lock icon?
Monday morning reports show data from what time period?
What is the prior weekend?
The crewsheet shows as locked when youre trying to update it. What should you do?
What is click the button to unlock it?