Hand Off
Background
What does the "B" in SBAR stand for?
This technique was developed by the Studer Group (2021) to enable health care workers to provide accurate and timely professional communication to patients and families while focusing on excellent patient service.
What is AIDET?
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This means that professional health care must be culturally sensitive, culturally appropriate, and culturally competent to meet the multifaceted health care needs of each person, family, and community.
What is CULTURAL COMPETENCE?
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Refers to freedom from external control. In health care the concept applies to respect for the autonomy of patients. It can also apply to agency respect for the autonomy of health care professionals.
What is AUTONOMY?
This prohibits discrimination and ensures equal opportunities for people with disabilities in employment, state and local government services, public accommodations, commercial facilities, and transportation. It is enforced by the Office of Equal Employment Opportunity.
What is the AMERICANS with DISABILITIES ACT (ADA)?
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In the zone of personal space, this is considered _________________ distance, or 0 - 18 inches.
What is INTIMATE DISTANCE?
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Use of a common language such as the __________ technique for communicating critical information is another method for improving the perception of communication and information about patients among health care providers.
What is the SBAR technique?
What the "D" stands for in the acronym AIDET.
What is duration? When possible give a patient or family an idea of how long a procedure may take. This keeps the patient informed of any delays that may occur. It is also helpful to let a patient know how long it will take to get results if they are related to testing.
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Emic worldview
What is the insider perspective in an intercultural encounter?
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Refers to taking positive actions to help others and is a fundamental concept to the practice of nursing and medicine.
What is BENEFICENCE?
The request that no life-saving measures such as CPR be performed in the event that the patient suffers a life-ending event.
What is a DO NOT RESUSITATE (DNR)?
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Examples of this type of personal space include lecturing to a class of nursing students.
What is PUBLIC DISTANCE?
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What the "S" stands for in the acronym SBAR.
What is Situation?
The letter "I" in AIDET?
What is "Introduce"? Introduce yourself and let the person know what your role is in the department and in the person’s care. It is important to always wear a name badge when working in a health care setting.
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The degree to which individuals have the capacity to obtain, process, and understand basic health information and the services needed to make appropriate health decisions.
What is HEALTH LITERACY?
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Refers to the avoidance of hurt or harm.
What is NONMALIFICENCE?
Requires health care institutions to provide written information to patients concerning their rights to make decisions about their care, including the right to refuse treatment and to formulate an advance directive.
What is the PATIENT SELF DETERMINATION ACT?
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This can occur during the WORKING PHASE of a helping relationship.
What is encouraging the patient to express feelings about their health?
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This technique of sharing patient information standardizes communication and increases the effectiveness of nurse-to-nurse interaction.
What is SBAR?
The "A" in the acronym AIDET requires the nurse to __________________________ the patient and their family members in the room.
What is "Acknowledge"? When using AIDET, you first acknowledge the person standing in front of you with a positive attitude and make the person feel comfortable.
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The TEACH-BACK TECHNIQUE
What is an ongoing process of asking patients for feedback through explanation or demonstration? Also, presenting information in a new way until you feel confident that you communicated clearly and that your patient fully understands the information presented.
This is violated when a nurse shares something personal about a patient on social media.
What is patient CONFIDENTIALITY?
Any intentional offensive touching without consent or lawful justification. The contact can be harmful to the patient and cause an injury, or it merely can be offensive to the patient’s personal dignity.
What is BATTERY?
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Examples of this include withholding information, being hypercritical, raising blame or making put-downs.
What is LATERAL VIOLENCE?
The meaning of each letter in the acronym SBAR.
What is Situation, Background, Assessment, and Recommendation?
The meaning of each letter in the acronym AIDET.
What is Acknowledge, Introduce, Duration, Explanation, and Thank You?
Adults with low food security have an increased risk for cardiovascular disease, and younger African Americans are living with or dying from conditions more common at older ages.
What are examples of HEALTH DISPARITIES?
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Refers to fairness and the distribution of resources.
What is JUSTICE?
The publication of false statements that result in damage to a person’s reputation.
What is DEFAMATION OF CHARACTER?
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Choose a quiet, well-lit environment with minimal distractions.
What is one way to best communicate with an older adult?
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