RBC
list 3 out of the 9 nursing roles from class
-provider of care
-educator
-counselor
-manager
-researcher
-collaborator
-change agent
-Entrepreneur
-patient Advocate
What does the term acculturation mean?
Process of adapting to another culture
A nurse sits at the bedside of a sick patient, what zone of space is the nurse using?
Personal zone of space (18 inches-4 feet)
_____ are strong beliefs, held important by individuals and serve as framework for decision making
Values
What Kind of language statements should you use in RBC to show assertiveness?
“I” statements instead of “you” statements
define the nursing role sentry, healer, guide
-protect by carrying out the nursing process (ADPIE)
-Holistically caring for another’s mind, body and spirit.
-Leading another through an unfamiliar place.
The belief, often subconscious, that your way is the “best” way?
Ethnocentrism
When a caretaker carries out nursing interventions this is part of the _____ helping relationship phase
Working phase
Which religion doesn’t approve of receiving blood transfusions?
Jehovah’s witness
Incivility can be viewed as a continuum of _______ behaviors
Impolite
list 4 effects RBC environment of care has on the patients health(and family)/what it includes.
-impacts the way care is provided
-Influences the way patients and their loved ones respond and heal
-Influences the way patients and their loved ones respond and heal
-Includes the physical layout and design of the patient’s room, unit, facility as a whole, grounds.
What is the first step of cultural competence development?
Self assessment
What basic element of communication is responsible for motivating the communication?
Referent
Name at least 3 of the 6 methods of self care
-Physical
-emotional
-psychological
-spiritual
-personal
-professional
This kind of violence is similar to bullying but typically takes place in the workplace among peers
Lateral/ Horizontal Violence
What is the culture of caring consistent with List 3
-Respect for the dignity of human beings
-Mutual respect and shared commitment to healing among members of health care team
-Focus on the entire experience for patients and their families
-Acknowledges and values care providers
-Intentional caring relationships between a caregiver and the patient/family is most important!
What are two examples of primary and secondary characteristics of diversity?
Primary characteristics:
Nationality
Race
Color
Gender
Age
Spiritual beliefs
Secondary characteristics:
Socioeconomic status
Education
Occupation
Time away from country of origin
Gender issues
Residential status
Sexual orientation
What are the four components of mindfulness?
-emotion mind
-reason mind
-body mind
-wise mind
What does it mean when you have a conflict of values?
Two or more values with the same priority occur at the same time forcing reprioritization/decision-making
What is another term used to describe incivility in healthcare?
-Nurses eating their young
-The doctor–nurse game
-Aggressive communication
What are is one relationship-based assumption?
-Authentic human connection is the essence of caring.
-Connection results in harmony and healing, whereas isolation destroys spirit.
-Everyone, in all areas of the organization, has a valuable contribution to make.
Whose theory is centered on a goal of culturally congruent healthcare and involves the sunrise model?
Leininger’s
In therapeutic communication techniques, SOLER stands for...
S- sit facing the client
O- observe an open poster
L- lean toward the client
E- establish and maintain eye contact
R- relax
What are the four ways values are formed?
-families
-organizations/institutions
-Individual experiences
-peers
Give two examples of overt and covert lateral violence
Overt lateral violence includes
-Gossip or divulging confidential information
-Shouting
-Blaming
-Put-downs
-Raised eye brows and rolling of the eyes
-Verbally abusive sarcasm with rude tones
-Physical acts
Covert lateral violence
-Unfair assignments
-Marginalizing a person
-Refusing to help someone
-Ignoring
-Making faces behind someone’s back
-Refusing to work with certain people
-Whining, sabotage, exclusion, and fabrication