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LEADERSHIP
PROFESSIONALISM
COMMUNICATION
CLIENT CENTERED CARE
TEAM WORK/COLLABORATION
100
Treat all colleagues with respect, dignity, trust Encourage nursing autonomy and accountability Communicate effectively with the healthcare team and patient
What are the competencies and qualities of the nurse leader
100
o American Nurses Association
Which organization provides guidance for professional nursing practice, scope and standards of practice, and code of ethics?
100
Paraphrasing
When communicating, which listening response is the most effective?
100
When your patient has a need and you, as the nurse, speak up for them to help them get their needs t
What is Advocacy
100
Read back and verify order
When taking verbal orders on the phone, what is the best action to ensure order is correct?
200
The Nurse of the Future will influence the behavior of individuals or groups of individuals within their environment in a way that will facilitate the establishment and acquisition/achievement of shared goals.
What is Leadership
200
Code of ethics
During report, the nurse refers to a patient in derogatory terms. This is an example of what violation?
200
The Nurse of the Future will use information and technology to communicate, manage knowledge, mitigate error, and support decision making (QSEN, 2007).
What is information technology
200
The Nurse of the Future will provide holistic care that recognizes an individual’s preferences, values, and needs and respects the patient or designee as a full partner in providing compassionate, coordinated, age and culturally appropriate, safe and effective care
What is patient centered care
200
Emotional intelligence and conflict resolution
To modify barriers to communication, a manager should focus on what two areas?
300
specimen collection vital signs
Which of the following are within the scope of practice for UAP? 1. assessment 2. swallow evaluation 3. specimen collection 4. vital signs
300
Stating expectations
You are the charge nurse working with an employee who takes extra long lunch breaks every day. When talking to the employee, you tell him the guidelines for clocking in and out. This is an example of what type of constructive criticism?
300
The Nurse of the Future will interact effectively with patients, families, and colleagues, fostering mutual respect and shared decision making, to enhance patient satisfaction and health outcomes.
What is communication
300
The Nurse of the Future will minimize risk of harm to patients and providers through both system effectiveness and individual performance (QSEN, 2007)
What is safety
300
SBAR
What is the best method to minimize risks when transferring a patient from shift-to-shift or from one area to another?
400
Stability of the client
What is the priority for delegating to UAP/LPN. 1. teaching ability of the LPN 2. State where LPN received her/his degree 3. Stability of the client 4. Staff attitude (LPN/NA)
400
The Nurse of the Future will demonstrate accountability for the delivery of standard-based nursing care that is consistent with moral, altruistic, legal, ethical, regulatory, and humanistic principles.
What is professionalism
400
Ineffective communication
For sentinel events (things that shouldn't happen), what is the most common cause according to the Joint Commission?
400
The Nurse of the Future will identify, evaluate, and use the best current evidence coupled with clinical expertise and consideration of patients’ preferences, experience and values to make practice decisions (Adapted from QSEN, 2007
What is evidence based practice
400
The Nurse of the Future will function effectively within nursing and interdisciplinary teams, fostering open communication, mutual respect, shared decision making, team learning, and development (Adapted from QSEN, 2007).
What is teamwork and collaboration
500
1. task 2. circumstance 3. person 4, direction/communication 5. supervision
What are the five rights of delegations
500
The Nurse of the Future will demonstrate accountability for the delivery of standard-based nursing care that is consistent with moral, altruistic, legal, ethical, regulatory, and humanistic principles
What is R4-19-403. Unprofessional Conduct
500
Ask about and listen to the patient's feelings
What is the most therapeutic response?
500
Patient- and family-centered care is an approach to the planning, delivery and evaluation of health care that is grounded in mutually beneficial partnerships among patients, families, and health care practitioners. It is founded on the understanding that the family plays a vital role in ensuring the health and well being of patients of all ages. The ultimate goal of patient- and family-centered care is to create partnerships among health care practitioners, patients and families that will lead to the best outcomes and enhance the quality and safety of health care.
What is patient centered care
500
The Nurse of the Future will demonstrate an awareness of and responsiveness to the larger context of the health care system, and will demonstrate the ability to effectively call on microsystem resources to provide care that is of optimal quality and value (Adapted from ACGME, n.d.).
What is system based practice