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LEADERSHIP
PROFESSIONALISM
COMMUNICATION
CLIENT CENTERED CARE
TEAM WORK/COLLABORATION
100
* Treat all colleagues with respect, dignity, trust * Encourage nursing autonomy and accountability * Communicate effectively with the healthcare team and patient
What are the competencies and qualities of the nurse leader
100
Which organization provides guidance for professional nursing practice, scope and standards of practice, and code of ethics?
American Nurses Association
100
When communicating, which listening response is the most effective?
Paraphrasing
100
When your patient has a need and you, as the nurse, speak up for them to help them get their needs
What is Advocacy
100
When taking verbal orders on the phone, what is the best action to ensure order is correct?
Read back and verify order
200
The Nurse of the Future will influence the behavior of individuals or groups of individuals within their environment in a way that will facilitate the establishment and acquisition/achievement of shared goals.
What is Leadership
200
During report, the nurse refers to a patient in derogatory terms. This is an example of what violation?
Code of ethics
200
The Nurse of the Future will use information and technology to communicate, manage knowledge, mitigate error, and support decision making (QSEN, 2007).
What is information technology
200
The Nurse of the Future will provide holistic care that recognizes an individual’s preferences, values, and needs and respects the patient or designee as a full partner in providing compassionate, coordinated, age and culturally appropriate, safe and effective care
What is patient centered care
200
To modify barriers to communication, a manager should focus on what two areas?
Emotional intelligence and conflict resolution
300
Which of the following are within the scope of practice for UAP? 1. assessment 2. swallow evaluation 3. specimen collection 4. vital signs
specimen collection vital signs
300
You are the charge nurse working with an employee who takes extra long lunch breaks every day. When talking to the employee, you tell him the guidelines for clocking in and out. This is an example of what type of constructive criticism?
Stating expectations
300
The Nurse of the Future will interact effectively with patients, families, and colleagues, fostering mutual respect and shared decision making, to enhance patient satisfaction and health outcomes.
What is communication
300
The Nurse of the Future will minimize risk of harm to patients and providers through both system effectiveness and individual performance (QSEN, 2007)
What is safety
300
The best method to minimize risks when transferring a patient from shift-to-shift or from one area to another
What is SBAR
400
What is the priority for delegating to UAP/LPN. 1. teaching ability of the LPN 2. State where LPN received her/his degree 3. Stability of the client 4. Staff attitude (LPN/NA)
Stability of the client
400
The Nurse of the Future will demonstrate accountability for the delivery of standard-based nursing care that is consistent with moral, altruistic, legal, ethical, regulatory, and humanistic principles.
What is professionalism
400
For sentinel events (things that shouldn't happen), what is the most common cause according to the Joint Commission?
Ineffective communication
400
The Nurse of the Future will identify, evaluate, and use the best current evidence coupled with clinical expertise and consideration of patients’ preferences, experience and values to make practice decisions (Adapted from QSEN, 2007
What is evidence based practice
400
The Nurse of the Future will function effectively within nursing and interdisciplinary teams, fostering open communication, mutual respect, shared decision making, team learning, and development (Adapted from QSEN, 2007).
What is teamwork and collaboration
500
1. task 2. circumstance 3. person 4, direction/communication 5. supervision
What are the five rights of delegations
500
The Nurse of the Future will demonstrate accountability for the delivery of standard-based nursing care that is consistent with moral, altruistic, legal, ethical, regulatory, and humanistic principles
Professional Conduct
500
Ask about and listen to the patient's feelings
What is the most therapeutic response?
500
This is an approach to the planning, delivery and evaluation of health care that is grounded in mutually beneficial partnerships among patients, families, and health care practitioners. It is founded on the understanding that the family plays a vital role in ensuring the health and well being of patients of all ages. The ultimate goal of patient- and family-centered care is to create partnerships among health care practitioners, patients and families that will lead to the best outcomes and enhance the quality and safety of health care.
What is patient centered care
500
The Nurse of the Future will demonstrate an awareness of and responsiveness to the larger context of the health care system, and will demonstrate the ability to effectively call on microsystem resources to provide care that is of optimal quality and value (Adapted from ACGME, n.d.).
What is system-based practice