Communication skills
What type of communication includes eye contact and body language?
Non-verbal communication
Did the nurse use teach-back?
Yes but it was not the best teach back method
What could the nurse add to improve teaching further?
Ask more open-ended questions
What communication skill involves asking the patient to repeat information?
Teach back method
How did the nurse improve understanding?
She used simple language, avoiding medical jargon
What helps assess understanding besides teach-back?
Asking questions
What skill involves asking questions to check understanding?
Clarifacation
What non-verbal skill did the nurse use?
Eye contact/positioning
What should the nurse assess before providing patient education to improve learning outcomes?
Patient’s readiness to learn (or prior knowledge)
What type of communication builds trust and comfort with the patient?
Empathy
Was the whole teaching session effective?
The teaching was partially effective because the nurse used clear communication and teach-back, but could have further assessed understanding and encouraged deeper patient engagement.”
What is a common teaching pitfall the nurse should avoid?
Overloading the patient with information