Chain of Command
Roles People Play
Type of Abuse
Levels of Care
Types of Communication
100

The person who gives medication and treatments on each hall. The CNA is to report directly to this person. 

Hall nurse, usually a LPN, but can be a RN

100

person responsible for planning, organizing, and overseeing activities and programs that support residents' social, emotional, mental, and physical well-being. 

Activities director

100

intentional use of physical force against another person that causes or could cause, pain, injury, or harm. 

Physical Abuse

100

specialized unit where patient receives therapy and medical care to help them regain strength, movement, independence, and daily living skills. Must participate in therapy for 3 hours per day, 5 days per week.

Rehab Unit

100

Exchange of information, thoughts, feelings, or instructions through spoken words. 

Verbal Communication

200

This person can care for up to 250 residents as long as they are not working on a cart. If a change of condition or a fall happens this is the person, the hall nurse contacts. 

Charge Nurse-Some places call them RN Supervisor

200

licensed health professional who helps people improve movement, strength, balance and physical function after an injury, illness, surgery, or because of a medical condition. 

Physical Therapist

200

intentional isolation of a resident from other people against the resident's will. Usually by preventing or restricting them from a leaving a room or designated area. 

involuntary seclusion

200

 Specialized care for a person who has a terminal illness and is nearing the end of life. The focus is on comfort, dignity, and quality of life rather than trying to cure the illness. 

Hospice Care

200

Exchange of information through images, symbols, signs, written displays, or other things that people can see

Visual Communication

300

This nurse assists the director of nursing with managing the nursing department. This position is currently vacant at Fairview Manor

Assistant director of nursing

300

licensed health professional who helps people perform everyday activities and live as independetly as possible. 

Occupational Therapist

300

Failure to provide a person with the care, services, or assistance they need to maintain their health, safety, and well-being. 

neglect

300

Care provided with ongoing support and assistance with daily living and healthcare needs for those with chronic illnesses, disabilities, or limitation who are unable to live independently. 

Long Term Care

300

Nonverbal communication where people use their body, facial expressions, gestures, posture, and movements to communicate feelings, attitudes, or information

Body Language

400

This RN leads and supervises staff. They are responsible for hiring and evaluating staff. Ultimately, they are responsible for the overall nursing department and quality of nursing care provided.

Director of Nursing

400

A nursing service that helps residents  maintain or improve their physical abilities, independence, and quality of life. 

Restorative Nursing

400

The failure to provide reasonable care, attention, or action that a person should provide under circumstances, which results in or could result in harm to another person. 

negligence

400

Medical care that requires the knowledge and skills of licensed healthcare professionals. Examples: giving and monitoring medications, wound care and dressing changes, managing IV's, managing feeding tubes

Skilled Nursing

400

Communication technique where you listen carefully and repeat or restate what another person has said to show that you understand their message or feelings.

Reflective Communication

500

Person responsible for overseeing the overall operation and management of a nursing facility. 

Administrator

500

Healthcare professional who helps people with speech, language, communication, voice, and swallowing problems.

Speech language Pathologist-Speech Therapist

500

Taking or using a resident's money or belongings without their permission or legal authorization.

Misappropriation of resident property

500

Temporary care provided to a person so their regular caregiver can take a break, rest, work, travel, or attend to other responsibilities. 

Respite

500

A device used for those who have difficulty communicating verbally.Iit is customized with signs, symbols or pictures that help the resident communicate their needs

Communication Board