Phone Basics
Scam Safety
Video Calling
Healthcare Apps
Emergency Setup
100

What icon do you tap to find your phone settings?

The "ICON" button

100

What kind of call should you never answer with personal info?

A suspicious or unknown number.

100

What app is used for video calls on iPhones?

FaceTime.

100

What app is often used to check doctor visits or lab results?

MyChart

100

What does ICE stand for on your phone?

In Case of Emergency.

200

What two things can you adjust in the Display and Sound settings?

Brightness and volume

200

On Android, what do you press and hold to block a scam call?

The phone number in your recent calls list, then tap "Block" or "Report."

200

What do you tap after choosing someone to call on FaceTime?

The Video or Audio call button.

200

What store do you use to download a healthcare app?

App Store (iPhone) or Google Play Store (Android).

200

True or False: You can add more than one emergency contact.

True

300

How do you connect to Wi-Fi from your settings menu?

Tap Wi-Fi, then select a network and enter the password

300

What are two signs that a phone call might be a scam?

The caller asks for personal info or threatens you with urgency.

300

What is the name of the video calling app that works on both Android and iPhone?

Google Duo (now part of Google Meet).

300

Name one app that helps with medication reminders.

Medisafe or CareZone

300

Where do you go on your iPhone to add emergency info?

In the Health app under Medical ID.

400

 What symbol usually represents settings on your phone?

A gear ⚙️ symbol

400

What happens when you tap “Block this Caller” on a scam number?

That number can no longer call or text you.

400

On Duo, what do you need to do before making a call for the first time?

Verify your phone number and give camera/microphone access.

400

What is the first step to using a healthcare app?

Download and sign up/log in.

400

On Android, which menu allows you to enter emergency information?

The Safety & emergency menu in Settings.

500

What are two tips for using your phone’s home button and swipe features?

Swipe up to go home; double-tap or press the home button to see recent apps.

500

What should you do immediately after receiving a scam call?

Hang up, block the number, and report it if needed.

500

What should you do if your video call isn’t going through?

Check your Wi-Fi or data connection and restart the app

500

What helpful question can you ask your doctor or pharmacist about phone apps?

“Is there an app that can help me manage my health or medications?”

500

What are the three things you should list for an emergency contact?

Name, relationship, and phone number.