This QI tool is used to determine root causes of problems.
What is a Fishbone Diagram?
This gives the nursing profession the capability to capture, codify, retrieve and analyze nursing care regarding patient outcomes.
What is Standardized Nursing Languages?
Enacted in 1996, this Act was developed to assist people in carrying their healthcare insurance from one company to another as well as to protect patient privacy rights.
What is Health Insurance Portability and Accountability Act (HIPAA)?
These are evidence based interventions which are applied at point of care to promote quality of healthcare.
What are Clinical Decision Support Systems (CDSS)?
Recognizes the limitations of human performance and develops products to overcome these limitations.
What is human factor engineering?
Relate to this aspect of nursing?
What is nursing ethics?
This QI tool is used to determine effectiveness in a process change.
What is a Run Chart?
This performance measure system which uses Structure, Process and Outcomes to measure nursing performance was initially developed by ANA to demonstrate the importances of nurses.
What is NDNQI National Database of Nursing Quality Indicators?
Signed by President Barack Obama on February 17, 2009, this Act is also called the "Stimulus Law."
What is the American Recovery and Reinvestment Act?
The unintended harm from Health Information Technology (HIT) application.
What is E-Iatrogenesis?
ANA states these concepts represent an opportunity to improve care delivery systems for patients/individuals and improve the environment for nurses and other health care team members.
What is a just culture?
The use of medical information which is exchanged from one site to another through electronic communication to improve patients' health.
What is telehealth or telemedicine?
Also called the Shewhart Cycle, this QI tool is used to test small acts of change.
What is the Plan-Do-Study-Act (PDSA) Cycle?
This survey is used by hospitals, ambulatory centers and home health care agencies to measure patients' satisfaction.
What is Consumer Assessment of Healthcare Providers and Systems (CAHPS)?
This Act was enacted in 2009 as part of the ARRA to promote use of EHRs and provided $23.8 billion for Health Information Technology (HIT) incentive programs.
What is the The Health Information Technology for Economic and Clinical Health (HITECH) Act?
Sometimes considered beneficial and often considered dangerous, these processes are developed related to a block in workflow.
What are workarounds?
A conscious disregard of substantial and unjustifiable risk.
What is reckless behavior?
Used to allow patients greater access to their healthcare information.
What are personal health records (PHR)?
This CQI process seeks to minimize waste of resources.
What is Six-Sigma?
Initially developed at the University of Iowa, this nursing language was developed to communicate professional nursing diagnoses, interventions and outcomes completed by nurses related to human responses.
What is NANDA, NIC and NOC?
Written by ANA, this document identifies nurses promote, advocate for, protect the rights, health and safety of patients.
What is the Code of Nursing?
When developed successfully, the results promote evidence based recommendations, reduce medication errors, and may alter clinician decisions making and action.
What are results of Clinical Decision Support Systems (CDSS)?
These work team members are responsible for safe, quality patient care.
Who is everyone?
A source not recommended for patients to use for healthcare education as the information often is not validated or accurate.
What is the internet?
Joseph Juran applied this concept to a chart and found 20% of sources cause 80% of the problems.
What is the Pareto Chart?
Created in 1999, this non-profit group promotes consistency of standards for pay-for-performance program, private sector and state programs
What is the National Quality Forum (NQF)?
Written by the Institute of Medicine (IOM), this report identified safety in the US healthcare system was lacking.
What is "To Err is Human: Building a Safer Health System"?
Discrepancies between the user and the intended behavior of EHR users and workflow leads to this.
What is workflow mismatch(es)?
When this behavior occurs, patient safety improvements and enhancements are missed.
What is hindsight bias and blame?
Nurses who are BSN or Masters (or higher education) prepared and are certified to work with EHRs.
What are nursing informatic specialists?