Leadership
A leader focuses on
What are People
Management is focused on
A staffing method that is used when a unit is staffed below maximum workload and then staff is supplemented as needed is called
What is variable staffing
Failure to exercise care toward others that a reasonable person would do is
What is negligence
The use of a new idea or method
What is innovation
In order to be a leader, one needs to have
What are followers
This leadership style promotes complete freedom for group decisions
What is Laisses-faire
Type of budget is used when considering how much money there is to pay nurses.
Defined as gradual resolution of a potentially violent or aggressive situation through the use of verbal and physical expressions of empathy, and non-confrontational limit setting
What is descalation
This stage of change is similar to the assessment phase of the nursing process
Evaluation
List 3 skills necessary to be an effective leader
What are clinical, administrative, financial and problem solving skills
A ________ inspires people to achieve goals, a _______ focuses on achieving organizational goals.
What are leader and manager
The proportion of direct care RNs to the total direct care staff
What is skill mix
Defined as a method of communication that entails caring enough about one's self, one's goals, and others to confront courageously in a self-asserting, responsible manner
Carefronting
First step in planned change
The ability to read one's own emotional state and be aware of one's own mood and how this affects staff relationships is
What is self-awareness
What type of leadership style is very efficient in a crisis situation
What is authoritarian
Measurement of the severity of illness of a person
What is patient acquity
Conflict resolution that involves a neutral third party
mediation
Expected part of change and is often related to fear and anxiety
What is resistance
Leadership is best defined as
What is inspiring people to accomplish goals through support and confidence building
Defined as the process of coordination and integration of resources through activites of planning, organizing, directing, and controlling to accomplish specific institutional goals
What is management.
Medicare no longer reimburses for certain conditions that are considered
What is preventable
Person who encourages others to change their behavior or opinions
Change agent
Alteration of a core aspect of an organization's operation