Communication
Delegation & Collaboration
Teaching & Mentorship
Patient Safety & Team Culture
100

This structured format helps nurses communicate clearly during handoff report

IPASS the BATON

100

This team member can assist with ambulation and vital signs but not medication administration 

What is a PCT?

100

This learning method prefers observation, practice, and then teaching it to someone else. 

What is see one, do one, teach one?

100

This is the best practice to prevent the spread of infection

 What is hand hygiene? 


200

The nurse reads a physician order for a very common drug, but the dosage seems higher than normal, the nurse contacts the physician to discuss the order, the nurse is asking the physician for this

What is clarification?

200

When delegating you must consider this legal concept that defines what a nurse is allowed to do

What is scope of practice?

200

This document outlines goals and expectations for a new nurse's orientation

What is orientation checklist?

200

This tool is used to report a mistake or near miss. It helps improve processes and safety

What is Report of Event or ROE?

300

This technique involves repeating back what someone said to confirm understanding

What is read back or paraphrasing?

300

Prior to assigning a task, you should make sure the person has this

What is the necessary training, skill, or competency?

300

This term describes a person who provides guidance, support, and knowledge to help someone grow professionally or personally.

What is a mentor?

300

This is the term for a preventable event that may cause inappropriate medication administration or harm.

What is a medication error?

400

This type of communication is essential during a code or emergency

What is effective and clear communication or closed loop communication

400

This term describes when team members work together toward a shared goal

What is collaboration?

400

Visual, auditory, and kinesthetic are three common types of these, which describe how people best absorb information.

What are learning styles?

400

This is the term for a culture where staff feel safe to report errors without fear of punishment.

What is a just culture?

500

This term describes the ability to understand the feelings of others

What is empathy?

500
This means saying exactly what needs to be done, who's doing it, and how it should be done.

What is setting expectations?

500

This acronym stands for a goal-setting framework that includes Specific, Measurable, Attainable, Relevant, and Time-Oriented.

What is SMART?

500

This is the term for a serious, unexpected event causing death or serious injury in a healthcare setting.

What is a sentinel event?