Communication
This information is what we communicate to oncoming staff at the end of shift
What is Handoff Report
This team member can assist with ambulation and vital signs but not medication administration
What is a PCT?
This learning method prefers observation, practice, and then teaching it to someone else.
What is see one, do one, teach one?
This is the best practice to prevent the spread of infection
What is hand hygiene?
The type of communication includes gestures such as facial expressions, head bobs, and crossed arms
What is nonverbal communication
When delegating you must consider this legal concept that defines what a nurse is allowed to do
What is scope of practice?
This document outlines goals and expectations for a new nurse's orientation
What is orientation checklist?
This tool is used to report a mistake or near miss. It helps improve processes and safety
What is Report of Event or ROE?
This term means both individuals are willing to accept different opinions even when they do not fully agree
What is agree to disagree
Prior to assigning a task, you should make sure the person has this
What is the necessary training, skill, or competency?
This term describes a person who provides guidance, support, and knowledge to help someone grow professionally or personally.
What is a mentor?
This is the term for a preventable event that can lead to inappropriate medication administration or harm.
What is a medication error?
This type of communication is essential during a code or emergency
What is effective and clear communication or closed loop communication
This term describes when team members work together toward a shared goal
What is collaboration?
Visual, auditory, and kinesthetic are three common types of these, which describe how people best absorb information.
What are learning styles?
This is the term for a culture where staff feel safe to report errors without fear of punishment.
What is a just culture?
This term describes the ability to understand the feelings of others
What is empathy?
What is setting expectations?
This acronym stands for a goal-setting framework that includes Specific, Measurable, Attainable, Relevant, and Time-Oriented.
What is SMART?
This is the term for a serious, unexpected event causing death or serious injury in a healthcare setting.
What is a sentinel event?