Communication
This structured format helps nurses communicate clearly during handoff report
IPASS the BATON
This team member can assist with ambulation and vital signs but not medication administration
What is a PCT?
This learning style prefers observation, practice, and then teaching it to someone else.
What is see one, do one, teach one
This is the best practice to prevent the spread of infection
What is hand hygiene?
The nurse reads a physician order for a very common drug, but the dosage seems higher than normal, the nurse contacts the physician to discuss the order, the nurse is asking the physician for this
What is clarification?
Delegation must consider this legal concept that defines what a nurse is allowed to do
What is scope of practice?
This document outlines goals and expectations for a new nurse's orientation
What is orientation checklist?
This how to report a mistake or near miss to improve safety?
What is Report of Event or ROE?
This technique involves repeating back what someone said to confirm understanding
What is paraphrasing or repeating back?
Before delegating, you should make sure the person has this to complete the task.
What is the necessary skill or training?
This term describes a person who provides guidance, support, and knowledge to help someone grow professionally or personally.
What is a mentor?
This is the term for a preventable event that may cause or lead to inappropriate medication use or harm.
What is a medication error?
This type of communication is essential during a code or emergency
What is effective and clear communication or closed loop communication
This term describes when team members work together toward a shared goal
What is collaboration?
Visual, auditory, and kinesthetic are three common types of these, which describe how people best absorb information.
What are learning styles?
This is the term for a culture where staff feel safe to report errors without fear of punishment.
What is a just culture?
This term describes the ability to understand the feelings of others
What is empathy?
This is the term for clearly stating what needs to be done, by when, and to what standard.
What is setting expectations?
This acronym stands for a goal-setting framework that includes Specific, Measurable, Achievable, Relevant, and Time-bound.
What is SMART?
This is the term for a serious, unexpected event causing death or serious injury in a healthcare setting.
What is a sentinel event?