Optics
Lenel
Policies
ACS/PS
Trouble Tickets
100

Acceptable Forms of ID

What is Passport, Driver's License, and Military ID?

100

Website to locate the employee ID

What is Phonetool?


100

Shorts are inappropiate to wear at the desk

What is Reception Dress Code Policy?

100

Amazon Corporate Security Acronym

What is ACS?

100

Category, Type, Item

What is CTI?

200

Photo Exemption

What is a Minor and Govt. Official?

200

Amazon employee can get this badge for their work anniversary 

What is BRI colors?

200

Safe and Sick Time Affliated Benefit

What is PTO?

200

BOLO stand for

What is Be On a Lookout?

200

User friendly website to fill out a Trouble Ticket

What is RIVER?

300

POC for S-Team Member Visitor 

What is an EA?

300

Employee's Dog(s) can get this badge

What is Service Animal Badge?

300

Email SLA

What is 30 minute SLA and 10 minute best practice?

300

SER stands for

What is Significant Event Report?

300

This team handles locker request tickets.

What is Move Team?

400

ACS site or space that requires visitors to be Vetted

What is SCIF?

400

Badge Status when a badge employee that hasn't badge in at an ACS site for a certain amount of time.

What is Use/Lose?

400

Do not discuss which Amazon teams are in what buildings with anyone outside of work

What is Confidentiality policy?

400

Contact this Team when EA picks up Badge

What is PS?

400

Ergonomic orders, Parking Fob Request, and Phonetool Change

What is TT that Employees fill out?

500

Timeframe for Event Organizer to fill out a Bulk Upload

What is 72 hours prior?

500

Name of an Active Badge at the desk

What is a "Hot Badge"?

500

Alcohol may not be consumed by NWC employees within Amazon buildings, even outside of your shift hours

What is On Campus Alcohol Policy?

500

Correct order of communication for an escalation. 

What is ACS, Supervisor, PS, and SER?

500

Required to access a SCIF for approvers to review

What is employee/visitor to be vetted or us citizenship status?