Do you need to assign a driver on a policy with one driver and one car?
No. The system will assign the driver on a policy with one car and one driver.
200
What Peace of Mind package includes the deductible credit and immediate accident forgiveness?
Plus Peace of Mind Package (PM1)
200
What credit card types does ACIC accept?
Mastercard/Visa/Discover
200
If the insured calls for reinstatement but has had a 29 day lapse in coverage, is the policy still eligible for reinstatement under the NY late pay guidelines?
Yes. The late pay guidelines allow up to a 30 day lapse in coverage.
300
What surcharge is applied when a driver is age 19 or older and has less than 36 months of US or Canadian driving experience?
Inexperienced Driver Surcharge. The surcharge is automatically removed upon the renewal after the driver achieves more than 36 months of driving experience.
300
Do drivers with a learner's permit need to be assigned to a vehicle?
No. List only drivers are not assigned to any vehicle.
300
What package endorsement is automatically applied to the auto policy and enhances the policy by providing supplementary coverages such as Cellular Phone Replacement, Laptop Computer Replacement and Waiver of Collision Deductible?
Auto Master Plus
300
What does "EFT" stand for?
Electronic Funds Transfer
300
Can a policy that is set up for non-renewal be considered for reinstatement?
No.
400
What surcharge is applied if an unmarried operator under the age of 25 is on the policy and a vehicle listed on the policy is identified as a Special Risk Vehicle?
The Special Risk Vehicle surcharge.
The surcharge will apply regardless if the driver which triggers the surcharge is assigned to the special risk vehicle.
400
If you had a policy with 3 cars and 3 drivers, how would you assign the drivers?
Each driver would be assigned to a vehicle as a principal driver.
400
What certification program is provided through ADEPT and is applicable to all teen drivers who are under the age of 21?
Teen Smart Discount
400
When a policy goes into cancel notice status, how many days does the insured have to pay before the policy cancels?
14 days
400
When considering a policy for late payment, does the policy have to be a multi-policy account?
Yes
500
What surcharge is applied to any driver age 16 or older who does not have a Motorcycle license or had had a Motorcycle license for less than one year and is assigned to a street-sport or high performance motorcycle?
Inexperienced High Performance Motorcycle Operator Surcharge.
The surcharge is applied automatically based on what motorcycle license information is entered and the type of motorcycle listed on the policy.
500
If you had a policy where the number of drivers was greater than the number of vehicles, how would you assign the drivers?
Assign to each vehicle the driver who drives that vehicle the most. Then assign an additional driver to the excess vehicle.
500
What discount does the insured receive when his agent advises him of the Teen Smart program?
Informed Driver Discount
500
If a policy cancels and a refund is due to go out, will the refund be sent prior to the cancel date?
No. The refund will not be disbursed until after the cancel date. However, a CSR can request that the refund be sent out early.
500
True or False: A CSR must always verify losses before agreeing to reinstate a policy with a lapse in coverage?