What is ADL
Activities of daily living (ADLs)
is a term used in healthcare to refer to an individual's daily self-care activities. Health professionals often use a person's ability or inability to perform ADLs as a measure of their functional status.
When can I start working with PPL?
We’re excited to start working with you! Our
customer support center will officially be open on
January 6th to start registering consumers and
personal assistants who are already in the
program. On February 3rd, we will start taking new
referrals on consumers who are new to CDPAP.
What is CDPAP?
CDPAP stands for the Consumer Directed Personal Assistance Program. This is a Medicaid program in New York State that lets people who need home care choose, hire, and manage their own caregivers. More information on the program can be found here: Consumer Directed Personal Assistance Program (CDPAP)
How long has PPL been a trusted partner
For 25 years, PPL has been supporting consumer direction programs, and today is the nation's leading fiscal intermediary.
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Plans for the holiday tomorrow? Traveling?
What is FI
Fiscal Intermediary
An organization providing Financial Management Services to support CDPAP participants in managing payroll
How will I know if my fiscal intermediary is one of PPL’s CDPAP facilitators?
Before the end of the year, we will publish a list of our facilitator partners on our website, pplfirst.com/cdpap.
May family members serve as the personal assistant?
Yes, you can hire family members, but there are some rules. Spouses cannot be paid personal assistants, and parents cannot be paid caregivers for their children under 21 years old. Full information on the requirements of the program established by New York State can be found here: Consumer Directed Personal Assistance Program (CDPAP)
How many states does PPL support
As of right now PPL is in 21 states
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Favorite holiday adult beverage?
What is PA
Personal Assistant
Caregiver providing assistance with daily living activities, usually hired directly by the participant. aka Worker, caregiver.
What will I get paid with PPL?
We will be sharing pay rates and benefits options with personal assistants during the transition period. Competitive compensation and benefits will be offered.
Who trains the CDPAP caregiver?
The person receiving care, or someone they choose, is responsible for training their caregiver.
Where is PPL moving their NY headquaters to?
Albany, NY
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Apple or Pumpkin pie?
What is POA
Power of Attorney
A power of attorney (POA) is a legal document that allows someone to act on your behalf, such as making decisions about your finances, health, or estate. The person who gives the power of attorney is called the principal, grantor, or donor, and the person who receives it is called the agent.
Do I have to redo all my trainings?
Because PPL will become your employer, there are some company and program trainings you’ll need to complete. You will still get direction from your consumer as a co-employer, and your consumer will inform you of your schedule, hours authorized, how to provide service, and other specific details regarding your caregiver responsibilities.
Who pays for CDPAP? What are the costs?
Medicaid covers the costs of CDPAP, so there’s no
fee to participate
How many NY employees will PPL be hiring to handle the NY CDPAP program?
Hiring more than 1,200 New-York based employees
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Have you started your holiday shopping yet?
What is EVV
Electronic Visit Verification
A system used to track caregiver visits, often required by Medicaid to verify service delivery.
When will I transition to a new FI?
Consumers and personal assistants will start
transitioning in early 2025, and the transition will
continue through March 30, 2025.
Will personal assistants get holiday pay?
Yes, details on holiday pay will be shared during your registration. We will outline any eligible holidays and pay policies to make sure personal assistants are aware of their compensation for those days.
How many programs does PPL support?
Support 50 programs in 21 states
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