Show:
Database/Technology
What Should You Do?
Work Etiquette
Where's That Located?
City Tech
100
Notes are to be entered in this database within 24 hours of every interaction with a student?
What is Apricot?
100
An SSL should complete this if they help a student that is not in their caseload.
What is an Apricot Third-Party Data Entry form?
100
An SSL should do this if they are running late for work or unable to complete a task by the deadline.
What is call/contact Martine or CC?
100
This program helps students earn an Associate Degree within three years. Students can apply while in college if they have less than 15 credits and no remedial needs. This program's slogan is "We've got your back and your books and your Metro-card."
What is ASAP E-203? Extra 172 Pearl Street, Environmental Building 203 Brooklyn NY 11201
100
This club/program is located on the second floor in the Pearl building and provides City Tech students with free dental services.
What is Dental Hygiene Clinic?
200
This system is the recommended platform for SSLs to send text messages to students individually or in batch. Each student will receive this as an individual text to just them.
What is Signal Vine?
200
SSLs will have students complete this form, if a student stops by and their assigned SSL is not in the office but student wants to speak specifically with that person.
What is "Sorry I missed you!!" form?
200
The SSL on duty in the office should do these two things whenever someone enters the office.
What is greet them and have them sign-in?
200
Located in this building, room and floor you can find a program that provides academic help and career assistance to students with low family income who receives SNAP benefits.
What is G-503 COPE
200
Students can go here to borrow Ipads, calculators and reserve study rooms?
What is the Library?
300
Students can go to this "Like" page on Facebook to connect with the Strive 4 Success. They can post message to their SSLs, see important dates and upcoming events.
What is NYCCT Strive 4 Success?
300
An exemplary SSL would do this if a student asked a question and you don't know the answer.
What is check your binder? What is check the resource binder? What is look on the school website? What is ask a fellow SSL? What is ask Martine? What is ask CC after you have tried those other resources?
300
You should do this if you enter the office a realize there is a red light on the telephone?
What is check the voicemail and write down messages?
300
Students can go to this Atrium location for tutoring, computers and other workshops.
What is AG-18 the Atrium Learning Center?
300
Students on campus who don't feel well, need contraception or flu shots can go here.
What is The Wellness Center G-414?
400
SSLs should review this system with students so they know what completed or in progress classes applies to their major and what classes they still need to complete their degree.
What is Degree works?
400
Jasmine has never responded to your email, text or phone calls but you see that she is registered for classes this semester. You would...
What is do a classroom visit?
400
As an SSL you would check Signal Vine within this time period from a scheduled message being sent out regardless of your scheduled works hours
What is within 24 hours?
400
Located in this building, room and floor City Tech full-time minority students with at least 12 credits in an approved STEM major can be a part of this program. To qualify for this program student cannot be in ASAP or SEEK.
What is CSTEP N-506?
400
A student mentions that they are in an associate degree, has more than 6 credits and does not get full Financial Aid. You would tell them about this opportunity in the Scholarship & Residency office where they just provide their name and social security number. Disbursement will be made in March or April to qualified candidates
What is a Lump Sum?
500
Professors may use this to post class syllabus and assignment or request students have discussion on this platform.
What is Blackboard?
500
You would do this, if a student tells you they are overwhelmed and can hardly get up each day for school. They mention not having an appetite and feeling like no one cares.
What is refer student to counseling N-108? Notify CC and Log in Apricot
500
An SSL should give at least ___ hours notice and reschedule pending caseload meeting if they need to adjust their schedule due to school or other obligations.
What is 48 hours?
500
Located in this building, room and floor, City Tech students can do this thing that allows them to take classes in other countries and get credit at City Tech?
What is Study Abroad NG-17?
500
Student has a financial emergency that will not re-occur and needs help. They can go to the Counseling office in N-108 and apply for this one time grant and receive up to $1000.00
What is the Petrie-Fund?