OA Handbook
From dress code policies to daily responsibilities, this central document contains all the essential rules, guidelines, and information for Office Assistants.
OA Handbook
Our on-site solider! This OA has knows how to lock, load and disassemble army-grade weapons!
Tram
These are the three teams that function within NSFP
Orientation, Family Programs and New Student Programs
This Pro Staff member is the ultimate Disney superfan—if you ever need a guide to the Magic Kingdom or a breakdown of the best theme park snacks, they’re your go-to expert!
Rick
These are the names of the FOUR main technology systems utilized as an OA
Vonage (phones), Salesforce, Outlook (emails) & Teams
When working a shift, OAs must follow these basic attire requirements to maintain a professional office appearance.
No apparel from other universities. No apparel promoting alcohol/drinking/partying/drug use/illegal activities. Avoid clothing that is excessively tight. Bottoms should be no shorter than fingertip length. Clothing should be neat, with no stains, rips, or holes.Shoes should always be worn in the office.
Talk about ultimate time management—this OA member impressively juggled 8 different student leadership positions all at once during their senior year of high school.
Kalaya
This nickname was given to the admin team because they handle, maintain, and support all of the essential office technology systems.
The Techies
Hitting all the right notes, this team member played the flute for a decade and has taken the stage twice at the world-famous Carnegie Hall in New York City.
Jessie
When working remotely instead of in the office, OAs must take this additional step in Vonage to ensure incoming office calls are received
Changing the TELEPHONE NUMBER to your personal cell phone number
This is the step by step process for requesting time off/shift trade
Click Requests > Add Request > Time Off, select your reason and dates, and submit for supervisor approval.
This OA shares a birthday with the King of Pop, Michael Jackson.
Maria
August 29
From our fearless leader to running orientation to supervising our student leaders, these are the members of the NSFP Pro Staff
Rick, Jessie, Jonathan, Camille, Mackenzie, Caroline, Marshell, Casey, Kasey, Lynn, Cyndi, Alexis & Nana (grad)
This Pro Staff member showed ultimate endurance by backpacking 15 miles over two days, carrying every single supply they needed right on their back.
Replacing our current software setup, this new system is set to launch by mid-October as the office’s updated platform for connected operations.
Patriot Connect
These are the three categories defined by the Accountability Process
Tardiness/Attendance, Job Duties and Workplace Conduct
You definitely wouldn't want to mess with this OA, who earned a 3rd degree black belt in Taekwondo.
Douglas
To guide all departmental programs and decisions, NSFP relies on these guiding core values— must name at least three of them.
Purpose, Justice, Intentionality, Inclusion & Collaboration
Before launching their career in higher education, this Pro Staff member tackled a whole new alphabet and language by studying Russian in college.
Mackenzie
Above all else, this essential skill is the single most important thing Alexis expects and asks for from every single OA on the team.
COMMUNICATION!
Critical thinking, leadership and communication are key skills identified by this organization
Hint: related to GROWTH
NACE Career Readiness Competencies
Whether casting a line with their dad or landing a massive 19-inch flounder at Kiptopeke State Park, this team member loves heading out on the water to go fishing.
Nolan
From staffing the front desk to supporting daily operations, these hardworking individuals make up the complete team of student employees currently working in our office.
OAs: Nolan, Maria, Kalaya, Jade, Douglas, Tram
StuCo: Mohammed Ali, Liliana, Phoenix, Kendall, Clarisse
FYET: Camilia, Arianna, Kim, Mehar
MarComm: Alexia, Bianca, Mylo
From trying out different roles to building an ultimate resume, this Pro Staff member has held over 20 different jobs throughout their career.
Cyndi
When Alexis is away, you should turn to these individuals for questions/assistance
Jessie/Casey for Orientation specifics
Mackenzie/Caroline for General Inquiries
Rick for serious escalation/complaints