PreAdverse
How many days should the reminder be set for when creating a PreAdverse case?
What is 8 business days.
You try to confirm the candidate and receive an error, "work assignment is inactive as of the effective date". What do you do?
What is check to see if they have been termed or are currently in LOA.
The start date must be after the date of return from LOA.
We will pend the case until the background has been dropped from PC. Once PC has completed the background we will review for next steps.
Candidate calls in requesting information on their employee health appointment, who would they need to speak with?
Who is OC!
ER COE kicked the final Adjudication case back stating, "New Grad, not given 60 days".
What is update the reminder date to 60 days from report date.
How many documents should be attached to the PA case prior to sending for Final Adjudication?
What is 6 documents.
Under what tab would you locate a pending hire action?
What is Action Request.
The background has been completed, but a case has not been dropped in ATS- Email. What should we do?
What is create a Manual BG Check Results case,
OA- Manual BG Check Results (template)
Local HR calls to request information regarding a candidate's drug screen, who should they speak with?
Who is RA!
We found that the incorrect education was on the report. The PQ shows a bachelors is required and an Associates is currently on the BG, what should be done?
What is review the candidate's consent form and resume for the correct education, if not available reach out to the candidate.
Notify Local HR if candidate has been confirmed to advise of error.
The background has an amended date but no updates or attachments has been added. It is now the 6th business day.
Should we Clear the candidate, order Adverse, or continue to monitor for updates?
What is order Adverse.
You are working a confirmed BGO case and you discover that the background is not clear, what do you do?
The candidate only has 6 months of employment verified on the background, the experience requirements show 1 year. What actions should be taken?
What is check consent form for further employment WITHIN the one year required.
The candidate is calling to request an update regarding their background, who should they speak with?
Who is OA!
ER COE sent back the final ADJ to OA stating that the candidate did not qualify for contingent start.
The candidate has not been confirmed, what do we do?
What is order PreAdverse, close the BGO and Contingent start case as error identified.
You see 'NEW' at the beginning of the PreAdverse case, what steps should be taken?
What is Order PreAdverse, follow the PreAdverse DTP.
The Preboarding tours are complete, but the onboarding tours are still pending completion, can we confirm the candidate?
What is Yes!
The BGC case shows 'no movement' in the subject line, while investigating GHR you have determined they were disposition by the recruiter due to failing the pre-employment screening. What should we do?
What is follow the withdrew DTP.
Who is WFA!
Their start date is 7/31/25, the background just dropped today and the school is non-responsive. Can we Contingent Start?
What is Yes!
The background has been amended and clear, but has a missing license. What steps should be taken on the case?
What is...Clear from PreAdverse, create the BGO case, move candidate to confirm pending, follow the missing credential steps on the Onboarding Confirmation DTP
You are assigned a Confirmed BG Onboarding- NO BG case, what are we monitoring for?
What is the license!
These cases should be worked PAST the start date.
Onboarding Confirmation DTP
While reviewing the BGC case you found that the position qualification requires education but only a LVL 1 screenings was ordered, what would we do?
What is move forward, LVL 1 does not require education or license.
Level 1 covers Sanctions, Positive ID, public records
A PSG provider requesting assistance with their consent form, who would they contact?
Who is PSG- OA Representative!
Precheck contacted the candidate and the school the same day and are we waiting on a response from both, can we contingent start?
What is yes! As long as we are waiting on the school.