Brandonisms
Product Knowledge
The Field
Objections
Verizon
100

All...

...right!!!

100

How many products can we sell right now?

2

100

What time are we supposed to disposition our first door?

1:30

100

What is AIR

Acknowledge, Impulse, Resume

100

Who has the largest wireless network in the country?

Verizon

200

You guys need to...

...write this down

200

How many products are we going to be able to sell next year?

4

200

What should you do if you're changing plans after the call?

Call Brandon

200
What is RRR?
Repeat, Relate, Resume
200

What is Verizon's home internet and entertainment platform called?

myHome

300
Looking through...
...the tall grass
300

What does a customer need to fill out at the point of sale?

Registration email

300

How long is break?

30 mins

300

What is FFF?

Feel, Felt, Found
300
What year did 5G Home Internet launch?

2018

400

You wanted...

...the service until you met me

400

Can we pay off a customer's phone if they owe $950 on it?

No

400

What is "putting a pin in it?"

1. Solo - 2 wifi and 1 wireless = leave by 5

2. Team - 3 wifi and 1 wireless =leave by 5

400

How do you get less objections in the field?

Have a great introduction/first impression

400

What year did Verizon FiOS launch?

2004

500

When I'm right...

...I'm right, but when I'm wrong, I'm more right

500

What are the requirements to pay off a customer's phone?

1. Port number

2. Have to have old phone for more than 3 months

3. Upload a recent bill

500

Should you leave territory after the first loop?

No, it's the first loop nobody is SUPPOSED to be home, set appointments.

500

What is a smokescreen?

A false objection used to disguise the real one

500

What was Verizon called before it was Verizon?

Bell Atlantic