Quality/S&V
Service
S&V
Potpourri
Outreach
100

Why is completing the Retinavue on diabetic patients annually important?

Diabetic retinopathy is the leading cause of blindness in diabetic patients.

100

For a WV appointment if Provider time is 1:20, what is patient arrival time 

12:40

100

What are the 6 labs that are needed for S&V?

   BNP, iPTH, UMA, HEP, A1C and A1AT

100

Statins are medications given to patients who have high levels of lipids in their blood, otherwise known by what "good or bad" C-name?

Cholesterol

100

What system the the outreach team use to verify patient eligibility 

One Source

200

If a patient has a diagnosis of Hypertension, what does their blood pressure need to be less than to be considered "controlled"

140/90

200

What does PRM stand for 

Patient Relations Manager

200

What is a passing score for a Pre-Spirometry test as it relates to FEV1/FVC Best?

equal to or greater than 70%

200

Alzheimer's disease is the most common diagnosis of what broad category of brain diseases that cause a long-term and often gradual decrease in the ability to think and remember?

Dementia

200

At what time frame can a WV hold be used for other visit types 

Today + 2 Timeframe.

* Note: Post Discharge Visits can be booked on an unused Welcome Visit hold at any time

300

As of today, what is Glenfairs Quality Score?

13!

300

What type of insurance plan is most beneficial for the majority of our patients 

Managed Care Plan

300

What is required prior to completing a Quantaflo?

Warming of the feet

300

His name lives on in the form of an oath of ethics taken by medical practitioners. Which ancient Greek physician is known as the "Father of Medicine"?

Hippocrates 

300

Name three common locations the outreach team meets prospects

 Senior living facilities, local retail stores, Senior expos

400

What does PDC stand for? 

Proportion of days covered

400

What does AEP Stand for 

Annual Enrollment Period

400

Once specimen has been added to the BNP test cartridge it must be inserted into the MeterPro within how many minutes?

30 minutes

400

What is the care model that focuses on Quality vs. Quantity?

Value Based Care

400

What is our March 1st WRV goal?

37

500

If a patient is over the age of 65 and diabetic, what does their A1C need to be under to be considered "controlled"?

9%

500

What does OEP stand for 

Open Enrollment Period

500

What are the 5 required screenings at the WRV?

Cognitive screener, PHQ2, VES, AUDIT C, SDOH

500

Hyperhidrosis is the medical term for excessive what?

Sweating

500

Name the 5 points of Outreach Scripting 

1. Have you heard of Oak Street 

2. Location 

3. Do you have medicare 

4. Health Concerns 

5. Morning or Afternoon appointment