Facts about your Office
They spent the pandemic learning to make their own salsa.
Who is Office Manager, Katie?
The time that notes are due Monday-Thursday and then also for Friday.
What is 10am the following morning, and what is 5pm Saturday?
This is what you do when you aren't familiar with accessing a resource needed for a client.
1. Google... they are your best friend (IE. Food pantry near me, Government Phones Texas, How to order a new Social Security Card?)
2. Ask another CM... also your best friend
3. Ask your TL... also your best friend
A client presents a concern or you identify a concern with the client, this is one of the most importance thing you can do.
What is asking questions, ask follow up questions, gather information. (It typically very difficult to provide help when we don't even know why the client is struggling)
These are the two things wrong with this response to intervention.
"Client appeared to understand evidence by client being open and engage in the session with the CM.
Goal 1 Objective 1 Client participated, making some progress, but not meeting objective this session
Goal 2 Objective 2 Client participated, making some progress, but not meeting objective this session
Goal 3 Objective 3 Client participated, making some progress, but not meeting objective this session
Goal 4 Objective 4 Client participated, making some progress, but not meeting objective this session"
1. Lack of evidence of response to interventions provided to client
2. Objectives should match what's listed in connecteams (IE. there is no Obj 4)
I speak 3 different languages.
Who is Team Lead, Claire Sonne?
How do you do a Med Fill?
Instruct clients to fill each day appropriately by following med list provided in the box. Monday through Monday morning, with the exception of an additional day if there is a holiday.
If a client wants to go to multiple places in one day, how should that be approached?
- Assertive communication
- Problem solving
- Setting health and RESPECTFUL boundaries
are all symptoms of a specific clinical diagnosis
- Irritability or agitation
- Racing thoughts
- Feeling euphoric, optimistic, or grandiose
What is Mania?
This is how many sentences your intervention section of your note needs to be for 4 hour long session with a single client.
What is 24 sentences? 6 sentences for every hour (does not include IMR sentence)
They broke their leg at McDondalds at the age of 3 yo.
Who is Team Lead, Troy Collins II?
This is the day of the week that you should have seen/attempted all of your clients by.
What is Wednesday?
These are the first steps you take when unaware of how to address a client related concern.
1. What is using GOOGLE to explore resources (but seriously, it's a very useful tool that you all have access to and can utilize a variety of different resources)
2. Problem Solving (take a second to think about the root of the issue and how we can address that)
Which one is not a symptom of Psychosis/ Thought Disturbance?
What is transportation, and medication? (ONLY MEDICATION ADHERENCE)
They did a study aborad for Pre-Med in Peru and visited Machu Picchu.
Who is Team Lead, Jackie Salmeron?
This should be provided back to your TL with an updated med list after every medical appointment with a client.
What is a doctor visit sheet?
This is what we do when a client provides us appointment information.
1. Confirm what the appointment is for.
2. Determine vital information (Name, Phone Number, TIME, & ADDRESS)
3. Determine if there will be conflicts in the schedule (look at what's already in the calendar, if the appointment is within reasonable times AND distance)
This is what the individual letter of the acronym S.M.A.R.T stand for.
S-Specific
M-Measurable
A-Attainable
R-Realistic
T-Time Bound
These are the 3 Levels of care along with their corresponding units for each week.
1. LOC 4 - 13 units
2. LOC 3 - 7 units
3. LOC 1 - 3 units
Some of their favorite artists include SZA, GloRilla, Kendrick Lamar, and BigXthaPlug.
Who is Nurse Mary Ward?
These 2 needs on the ANSA must either be Active or Declined by the client on their treatment plan.
What is Physical/Medical and Substance Use? (IE. if a client scores a 1, 2, or 3 on either of these they need to be actively working on it or decline it)
These are the 4 Pillars of TRUE
1. Truthful
2. Respectful
3. Understanding
4. Ethical
These are the 6 stages of change.
1. Precontemplation
2. Contemplation
3. Determination
4. Action
5. Maintenance
6. Relapse
These are things that don't belong in a T1017 note.
What are Connecteam numbers and IMR Topics Numbers?