Troy ANSA & TP
CM 101- Jackie
Office Support
100

How often is the ANSA completed for our clients?

Every 6 months

100

How many units should you be expected to complete in one week?

at least 90 units

100

Two pieces of information to change your ECR password

1) ECR Username

2) Current Password   

200

What are the corresponding units for each of the LOC 1, LOC 3, & LOC 4 

LOC 1 - 3 units

LOC 3 - 7 units

LOC 4 - 13 units

200

What should you do if you have no more clients to see on your case load?

Reach out to TL to problem solve, and inform assigned CM who you are going to see from their list

200

What to do if your Everlance stop tracking you in the field

Check the Tracker Checklist under settings and/or call Katie

300

What does ANSA stand for?

Adult Strength and Needs Assessment 

(This is completed every 6 months to assess and determine client's priority needs and is used to come up with personalize treatment plan to track progress towards goals)

300

How often should you see a client?

at least 2-3 visits, if client is attempted, expectation is 3 attempts during the week. 

300
4 pieces of information needed to make a client ID

1) Name

2) Photo

3) Date of Birth

4) Address

400

What should be entered in CMBHS prior to the ANSA Assessment (the bubbled in part)?

The client Diagnosis Tab.

400

What should you bring back after every medical appointment with a client?

Outside doctor form with Current medication list

400

Reimbursement Procedure 

1) Check with your TL to confirm the reimbursement before you make the purchase

2) Give the receipt to Office Support before the end of the pay period

500

This is what the individual letters of the acronym S.M.A.R.T stand for.

S-Specific

M-Measurable

A-Attainable

R-Realistic

T-Time Bound

500

What topics can you use to make a treatment plan?

When a client scores a 2 or 3 on topics under Risk Behaviors, Behavioral Health Needs or Life Doman Functions

500

Auto Accident Procedure

1) Make sure everyone is in a safe place and assess if anyone involved needs medical attention.

2) Call the police if: there is an injury/fatality, the vehicles cannot be moved, you suspect the other driver is intoxicated or uninsured, it's a hit and run, there's damage over $1000

3) Fill out the accident report form completely, including information from the other driver and witnesses.

4) Take photos of any damage caused.

5) Call your TL. If they don't answer, call another TL or Office Support before leaving the scene of the accident.