Price & Availability
This is the price listed in OASIS that is approved to provide over the phone.
What is the Net Price?
This is typically 7-10 business days
What is the standard order timeline?
The number of 5 digit letter combinations that make up an access code.
What is six?
This status means a product is in stock and ready to purchase.
This field in OASIS shows the status of orders that have not yet shipped.
What is To Be Shipped?
What is Expired?
This is where agents will find the link for our internal view of OASIS.
This status indicates Savvas sells a product, but doesn't currently have it in stock.
What is backorder?
What is Qty Closed?
This status indicates that all the redemptions for the code have been used, or the code is no longer valid.
What is No Matching Code Found?
This is the type of Salesforce case you will use to document a request for order tracking.
What is Quick Create for Order Status?
This is the date that an out of stock product is expected to be available again.
What is the backorder date?
This status means that an order is being prepared for shipment by the warehouse.
What is Being Packed?
This status means a code is available and ready for use.
What is Activated?
OASIS is the backup tool for sending an invoice to a customer; this is the name of the primary tool we use.
What is RADAR?
A dealer/reseller may call and request this, which is the price that they should use to resell Savvas titles, perhaps at a bookstore.
What is the list price?
This status means that shipping is being held for an item, but it will likely still ship out; perhaps because the order is being reviewed.
What is On Hold?
This is the time period when access codes are resent to customers, if requested.
What is overnight?
This is approximately how long it takes for an invoice to be delivered via OASIS (the same length of time as from RADAR)
What is 1 hour?