Attitude and Job Satisfaction
A corporation’s self-regulated actions to benefit society or the environment beyond what is required by law, which increasingly improves job satisfaction. Organizations practice this in a variety of ways to include, nonprofit work, charitable giving and sustainability initiatives.
What is Corporate Social Responsibility (CSR)?
This type of acting hides one’s inner-feelings and forgoes emotional expressions in response to display rules. Example: an employee who smiles at a customer even when he or she doesn’t feel like it.
What is Surface Acting?
This threat involves an individual’s belief that he or she will be negatively evaluated due to his or her association with a devalued group. People have emotional reactions to the failure or success of their group because their self-esteem gets tied to the performance of the group.
What is Social Identity Threat?
(DAILY DOUBLE)
Physiological, safety, social-belongingness, esteem, and self-actualization are all stages in a theory that states, as each need is substantially satisfied, the next need becomes the dominant element in motivation.
What is Maslow’s Theory of Hierarchy of Needs?
(DAILY DOUBLE)
The tendency to draw a general impression about an individual on the basis of a single characteristic.
What is the Halo Effect?
POS refers to the degree to which employees believe the organization values their contribution and cares about their well-being.
What is Perceived Organizational Support (POS)?
(DAILY TRIPLE)
This type of acting attempts to modify one’s true inner-feelings based on display rules.
What is Deep Acting?
(DAILY DOUBLE)
This group behavior relates to the tendency for individuals to expend less effort when working collectively than alone.This theory relates to intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction. Formerly called the motivation-hygiene theory.
What is Hertzberg’s Two-Factor Theory?
(DAILY DOUBLE)
A tendency to fixate on initial information, from which one then fails to adjust for subsequent information adequately.Job satisfaction often leads to OCB, which is often demonstrated by employees talking positive about their organizations, helping others, and going beyond the normal expectations.
What is Organizational Citizenship Behavior (OCB)?
(DAILY DOUBLE)
A person who has this can demonstrate the ability to detect and to manage emotional cues and information.(DAILY DOUBLE)
This theory suggests that when we observe an individual’s behavior, we attempt to determine whether it was internally or externally caused.
What is Attribution Theory?
Any incompatibility between two or more attitudes or between behavior and attitudes. Essentially, this term describes contradictions individuals might perceive between attitudes and behaviors.
What is Cognitive Dissonance?
(DAILY DOUBLE)
A company-established benefits plan in which employees acquire stock, often at below-market prices, as part of their benefits.
What is Employee Stock Ownership Plan (ESOP)?
Most people respond to a complex problem by reducing it to a level at which it can be readily understood.
What is Bounded Rationality?
These 3 things make up the components of an Attitude.
What is Cognitive, Affective and Behavioral Components?
(DAILY DOUBLE)
These four things rhyme and describe the first four stages of a group’s evolution.
(MUST be stated in proper order)
What is Forming, Storming, Norming, and Performing?
A process in which subordinates share a significant degree of decision-making power with their immediate supervisors.
What is Participative Management?
It can be described as an effect or prophesy. Either term describes how an individual’s behavior is determined by other’s expectations. A situation in which a person inaccurately perceives a second person and the resulting expectations cause the second person to behave in ways consistent with the original perception.
What is Pygmalion Effect and Self-Fulfilling Prophesy?