Leadership & Teams
This leadership theory argues that effective leadership depends on the match between a leader’s style and situational control.
What is Fiedler’s Contingency Theory?
This type of conflict is generally about the content and goals of the work itself.
What is task conflict?
This model describes communication as involving a sender, encoding, a channel, decoding, and a receiver.
What is the basic communication process model?
this power base is derived from a person’s formal position in the organization.
What is legitimate power?
Open office spaces, casual dress, company slogans, award ceremonies, and workplace rituals are all examples of this level of organizational culture.
What are artifacts?
This leadership approach focuses on inspiring followers through vision, intellectual stimulation, individualized consideration, and idealized influence.
What is Transformational Leadership?
This type of conflict arises from interpersonal incompatibilities, tension, and animosity among individuals.
What is relationship conflict?
In communication theory, this term refers to factors that distort or interfere with message transmission.
What is noise?
This power base comes from control over valued rewards such as promotions, raises, or assignments.
What is reward power?
These are the stated values and norms that an organization says it believes in.
What are espoused values?
This term refers to the tendency for individuals to exert less effort when working collectively than when working alone.
What is social loafing?
According to the Thomas–Kilmann model, this conflict-handling style is high in both assertiveness and cooperativeness.
What is collaborating?
This communication channel is generally considered richest because it allows immediate feedback, multiple cues, and personal focus.
What is face-to-face communication?
This influence tactic involves using logical arguments and factual evidence to persuade someone.
What is rational persuasion?
This process refers to helping new employees learn and adapt to the organization’s culture.
What is organizational socialization?
This type of team is composed of members with different expertise who work together toward a common objective.
What is a cross-functional team?
According to the Thomas–Kilmann model, this conflict-handling style is low in both assertiveness and cooperativeness.
What is Avoiding?
This theory suggests that communication effectiveness depends on choosing a medium with the appropriate capacity for feedback, cues, and personalization.
What is Media Richness Theory?
This power base exists when others comply because they admire, identify with, or want to be like the person.
What is referent power?
This term refers to the mismatch that occurs when an individual’s values, beliefs, or behavior do not align well with the organization’s culture.
What is person–organization misfit?
This concept refers to the shared belief among team members that the team is safe for interpersonal risk-taking.
What is psychological safety?
This type of third-party conflict resolution occurs when a neutral party facilitates discussion and helps the disputants reach their own agreement, but does not impose a decision.
What is mediation?
This informal communication network spreads information through unofficial channels rather than through formal organizational lines.
What is the grapevine?
This form of power is based on a person’s knowledge, skills, or expertise that others value.
What is expert power?
This exists when employees widely share and strongly hold the organization’s core values
What is a strong culture?