TEAMS/ GROUPS
ROLE & NORMS
TEAM & GROUP MODELS
WHAT MAKES AN EFFECTIVE TEAM
100

What is the main difference between a group and a team?

Teams have stronger interdependence and shared goals, while groups may have independent tasks.

100

What is a role in a social unit?

A set of expected behavior patterns of a person in a given position.

100

What is the first stage of the Five-Stage Model of team development?

Forming

100

What is one characteristic of an effective team related to communication?

Open communication where members feel free to express their feelings.

200

What type of team is made up of employees from the same department who meet to improve quality and efficiency?

Problem-Solving Teams.

200

What is role conflict?

When complying with one role requirement makes it difficult to comply with another.

200

 In the Punctuated-Equilibrium Model, what happens at the midpoint transition?

The team becomes aware of time constraints and initiates major changes.

200

What is the importance of shared leadership in an effective team?

Leadership shifts depending on circumstances, needs, and skills of the group members.

300

What are the four types of teams?

Problem-Solving Teams, Self-Managed Teams, Cross-Functional Teams, and Virtual Teams.

300

What are the four ways norms typically develop in a group?

Explicit statements, critical events, primacy, and carry-over behaviors from past situations.

300

What stage in the Five-Stage Model is marked by conflict and competition for control?

Storming

300

What are two contextual factors that significantly impact team performance?

Adequate resources and effective leadership.

400

Why have teams become so popular in organizations?

Teams allow organizations to better utilize employee talents, assemble quickly, and outperform individuals on tasks requiring multiple skills.

400

Why are norms important for group survival?

Norms increase predictability, reduce interpersonal problems, and allow members to express central values.

400

What is the final stage of the Five-Stage Model for temporary teams?

Adjourning

400

What is team efficacy, and how does it enhance performance?

Team efficacy is the confidence in the team’s success, often boosted by skill training and celebrating small wins.