NQ OR NAH
I own, and I'm willing to have Mary involved if I can get the test done!
Qualified
Can you test for GENX
No, but tell me why
Paint the picture of the demo for me?
Im waiting
GENX
Unfortunately we can’t test for Gen-X or PFOA’s. That would be something you would have to send to an actual lab because it’s a chemical. However, our technicians are very knowledgeable and can answer any of your questions and explain how to prevent it.
WHAT IS TORI'S LAST NAME? BONUS POINT: WHAT IS MY BROTHERS NAME?
KING & MICHAEL
Matt & Sam, 2 in home. I'm looking for a water test to make sure my kid is safe!
NQ single man - sam is the kid
LOOK TO THE PERSON TO YOUR LEFT TO ANSWER THIS FOR YOU: I DONT ALLOW PEOPLE IN MY HOME
BOTH WILL GET POINTS IF CORRECT
(I understand completely.) These days you can never be too careful. I can assure you that we are a very ethical and established company. We have been testing water for many years and have become one of the oldest and largest companies in our industry. All of our technicians are badged and background checked by Home Depot and are professional, well trained, good people. I promise you will have a lot of fun with the water test and the information you receive will be very useful to you and your family.
WHAT IS NOT ALLOWED ON THE CALL CENTER FLOOR?
PHONES
MY WATER IS FINE
(I can appreciate that) I'm sure that it is, we're not saying that there is anything wrong with your water. I'm sure you'll find the test very informative and be surprised with the results. Since there is no cost or obligation, you have nothing to lose. (Back to script)
WHAT IS MANDYS POSITION? BONUS POINT: WHAT IS MANDY AFRAID OF?
OFFICE MANAGER & SNAKES
EXTREMELY INTEREST: My name is Angie, I have 2 kids, single mom. I'm concerned at the water quality for my kids. I live 28411 - 838 Drymouth Ln ap F8 Wilmington
NQ APARTMENT
Can we go to St. James? Bonus: what is the zip?
Yep & 28461
What is the inside of the company?
Office & Service
I’VE BEEN DRINKING THIS WATER ALL MY LIFE/ I DON’T DRINK MY TAP WATER
(I can appreciate that) We do run a few tests that does revolve around your drinking water. However, we also run tests that have more to do with the way the water affects other things around the house, such as your water using appliances, how much laundry detergent you use, and the appearance and taste of the food you cook. All of the tests are fun and provide very useful information.
WHAT IS TORI'S FAVORITE COLOR? BONUS POINTS: AM I A DOG PERSON OR CAT PERSON?
GREEN & DOG
HDS from Lumberton: Am I qualified or NQ
Qualified
IF YOU'VE ALREADY TESTED WATER IN MY AREA, WHY DO YOU NEED TO TEST MINE
(That’s a great question) In most areas the test results are similar. However, we do find variations depending on what water supply you’re on. Some communities have more than one water source. Also, the condition and age of the pipes that get the water to your house and the plumbing in your own home can alter the quality of the water. Therefore, it’s best to test the water right from the point of consumption, your kitchen faucet.
WITHOUT LOOKING AT THE PAPER, RUN OVER THE SCRIPT WITH ME
WAITING
NOT AN OBJECTION: GO OVER THE POST CLOSE WITH ME FOR BONUS POINTS
IM WAITING
WHAT COLOR IS TORIS PEN? BONUS: WHAT ZONE IS WALLACE?
BLUE & 4
DMBD- I have a whole house system, kinetico, 5 years old, salt, they don't maintain, 50/50 on happiness. I'm a DIY family
NQ - they can call Kinetico
Yes bw, no to the wh system. NQ
WHAT DOES ABC STAND FOR?
ANSWER, BENEFIT, CLOSE
IF YOU’VE ALREADY TESTED WATER IN MY AREA, WHY DO YOU NEED TO TEST MINE.
(That’s a great question) In most areas the test results are similar. However, we do find variations depending on what water supply you’re on. Some communities have more than one water source. Also, the condition and age of the pipes that get the water to your house and the plumbing in your own home can alter the quality of the water. Therefore, it’s best to test the water right from the point of consumption, your kitchen faucet.
TORI HAS A TATTOO OF SOMETHING SHE IS SCARED OF, WHAT IS IT? BONUS: WHAT IS ON YOUR MIRRORS?
FROG. YES SIR, YES MA'AM.