Show:
Status
Claims
Policy Documents
Discounts
Keepin' it Spicy
100
The screen where a PT shows being worked


LOC 


100

The date of loss is before the application date, can we rush the app?

No

100

The function key used to print ID cards

F15

100

The GPA needed to qualify for the Good Student Discount

3.0 GPA or B grade average

100
The screens used to check TOOF
F5 or Aux 30
200

The PT has been deleted how can you tell?


It will show deleted on the PT

200
The PT needs to be rushed due to a claim
Transfer to Tier 2
200
The policy declarations page is not available in f10

Reassign case to PM-AUTO-USA

200

The amount of time the defensive driving discount is eligible on a policy

3 years 

200
The transaction code 000 on the premium history screen means what 

New Business-Policy Issuance

300
The reason of a status call 

To check the status of an application or PT

300

The caller has a "what if" question

transfer to tier 2

300

The customer is requesting documents, where do you direct them?

Customer Document Center

300

The minimum requirements of an "acceptable" driver education course for the driver training discount 

1. Be conducted by an instructor who is licensed or certified; 2. Include classroom instruction in basic traffic & safety rules, driving experience under actual road & traffic conditions or in a mechanical device simulation. 

300

The effective date when rushing a case in ACMT

The date of the application
400

The locate screen has no transactions

The PT has either been worked or deleted

400

The category to rush an app in ACMT

PL-APP-PLAA

400
The caller requests a letter be stopped from printing 
Advise the caller we are not able to stop letters from being mailed
400
The steer clear discounts falls off when

1. The youthful driver has an at-fault accident within the 3-year experience period. 

2. The youthful driver has a conviction (violation) during the 3-year experience period.

3. A youthful driver is assigned to a policy receiving the steer clear discount and all assigned drivers are not eligible or have not completed the course

400

The letter sent when denying the good student discount

A-1702

500

The PT or App has been processed, how many days will it take to reflect the change?

2-3 business days

500

The ACMT flow process 

Search Alias, create new case, category, description template, enterprise notes, email, and reassign (click save)

500

The amount of years the documents remain in the customer document center 

3 years 

500

The requirements for the student away discount 

1. Resides at school more than 100 miles from home and only drives the vehicle when home on holidays and school vacations. 

2.The automobile must remain at home while the student is away at school.

500
How many times does sean shampoo his hair in a week

3