Account Details
OBWIT
FRAUD HANDLING
DIRECTORS AND VP'S
MISC
100

In OBWIT PnP what is considered a PII change

DOB, MMN, ADDRESS, PHONE NUMBER, EMAIL, SSN

100

WHAT DOES OBWIT STAND FOR? 

OUT BOUND WIRE INVESTIGATION TEAM

100

HOW LONG DOES A CALYPSO CASE NEED TO EXIST TO BE ADDED TO OUR SKIP TEMPLATE

30 DAYS

100

WHO IS THE DIRECTOR OF DEPOSITS?

JIM FINN

100

WHAT SKIP TRACING TOOLS TO WE USE?

INNOVIS, ACCURINT, CLEAR, ORION, BATCH SKIP TOOL, TMX, ESOLUTIONS

200

WHAT SYSTEM'S DO WE USE WHEN THERE IS AN EMAIL CHANGE?

EMAILAGE AND A SKIP TOOL

200

WHO ARE THE OBWIT AGENTS?

CHRIS, ERICA, ENZO,J$, CHANEECE, DEB, CAITLYN AND BRITNEY



200

HOW DOES AN OBWIT AGENT FILL OUT THE CALYPSO CASE CORRECTLY?

SKIP, INVESTIGATION, CASE NOTES

200

HOW DOES THE SKY PAY IT'S BILLS?

WITH A RAIN CHECK

200

WHEN IS OBWIT'S CUTOFF?

2:00 PM MST AND SOMETIMES 2:15 MST

300
WHAT IS A FAST MONEY MOVEMENT RED FLAG?

WITHDRAWING FUNDS LESS THEN 10 DAYS

DECLINED DEBIT TRANSACTIONS WITH 217 DEBIT CODE

RECENT RETURNED DEPOSITS

300

WHO ARE THE OBWIT PRS AGENTS?

CINA, TONY AND DANIEL

300


WHAT TO INCLUDE IN YOUR CALYPSO CASE NOTES?


CLEAR NEXT STEPS, SKIP TRACE TOOLS DETAILS, ACCOUNT OWNER DETAILS, REQUIRED NEXT STEPS, ADDITIONAL RELEVANT INFORMATION

300

WHAT'S THE HARDEST TEA TO DRINK?

REALITY

300

WHAT IS IT CALLED WHEN YOU NEED TO READ SOMETHING WORD FOR WORD?

VERBATIM

400

ACH DEPOSITS CODES WE CALL OUT ON ARE WITH IN 10 DAYS?

22901

70302

400

WHEN IS EASTER 2021?

SUNDAY APRIL 4
400
DOES A BFU CALYPSO REFERRAL NEED A TL/TC APPROVAL

NO

400

WHO IS THE VP OF OPERATIONAL DEPOSITS?

STEVE PECK

400

WHAT DO WE DO WHEN THERE IS A RECENT PII CHANGE THAT DOES NOT VERIFY?

CALL VERIFIED PHONE NUMBERS

500
WHAT ARE THE CODES WE DON'T HAVE TO CALL OUT ON, UNLESS THERE ARE RED FLAGS

18302

19003

500

WHAT HAPPENS WHEN FROGS PARK ILLEGALLY?

THEY GET TOAD

500

WHAT WORDS SHOULD YOU REFRAIN FROM NOTATING IN ATLAS?

MULE, SUSPICIOUS, FRAUD, FIELD INVESTIGATORS

500

WHY TO COWS HAVE HOOVES AND NOT FEET?

THEY LACTOES

500

WHAT DO YOU DO TO THE SEND ON DATE AFTER CUT OFF?

CHANGE IT TO THE NEXT BUSINESS DAY