OBZ

BPG

100

Route customer needs to use to submit the form

What is online form

200

Screenshot is required when price difference is

What is over $51

300

The lower rate must be submitted _____ hours before check-in date

What is at least 48

400

Eligible inventory for best price guarantee

What is pay now, pay later

500

we will refund the difference and deposit ______ into the customer's account.

What is 50 Orbucks/CheapCash

GC

100

Is this in reference to the reservation for the Marriot Hotel scheduled for March 3rd, check out March 7th under the name of Sam Parker

What is mini recap

200

"Thank you for calling Orbitz, my name is Agent, how may I help you?"

What is greeting

300

I apologize for the inconvenience, but for the safety and security of the traveler on this itinerary, I am unable to make any changes to this itinerary based on the information you provided. Please call us back when you have the information we need.

What is security not verified

400

Don't repeat exaclty what the person said

What is rephrase

500

Is there anything else I can do for you? Thank you for calling Orbitz, have a nice day.

What is close and motivate

Lodging

100

rating based on the amenities the hotel may have

What is star rating

200

customer will be charged either at check in or check out

What is pay later hotel

300

customer is required to pay right at time of booking

What is pay now hotel

400

before the reservation takes place

What is pre-travel

500

the customer is already at the hotel

What is travel

Airport

100

BNA

What is Nashville, TN

200

MCI

What is Kansas City, MO

300

ORF

What is Norfolk, VA

400

MIA

What is Miami, FL

500

LAS

What is Las Vegas, NV

State

100

Wyoming

What is WY

200

MO

What is Missouri

300

Minnesota

What is MN

400

ME

What is Maine

500

ND

What is North Dakota