SOS
INVINCIBLE WIFI
SPECIALIST INCENTIVES
CUSTOMER OFFERS
100

During the Discovery Phase, what sales tool is used to demonstrate savings and value with an SPP 4 bundle, while engaging in conversational discovery to assess the customer's needs?

WHOLE HOME SAVINGS CALCULATOR

100

Invincible WiFi combines our Advanced WiFi 7 back-up router for when there are service interruptions. It also includes an __ hour battery back-up for when there are power outages.

8-hour

100

A minimum of ____ accessory sale PER ELIGIBLE Specialist and Store Lead is required for your Store to qualify for the Spectrum Race to the Top Store Competition incentive.

one

100

Qualified Standalone Mobile Customers (No existing Core services) get Internet Advantage for _______.

FREE

200

During the Discovery Phase, after we ask discovery questions to assess the customer's needs, what question do we ask to tee up the offer?

WOULD YOU LIKE TO GUARANTEE YOUR PRICE FOR 2 YEARS OR 3?

200

Invincible WiFi has a performance that supports multi Gig speeds, WiFi 7 Extenders, larger in home coverage up to _______ sq ft. 

2,000

200

Specialists & Store Leads with an end-of-month Accessory attach rate below 10% earn $___ per accessory sale. 

$2.50

200

Acquisition customers (No Core or Mobile) signing up for the Free Internet Forever Offer will get Gig for $_____/mo.

$20

300

During the Offer Phase, what sales tool is used to demonstrate price and value?

STORE SALES SHEET

300

Invincible WiFi is $____ for new and existing 1 Gig customers.

$10

300

Specialists & Store Leads with a 10% or higher end-of-month Accessory attach rate earn $___ per accessory sale.

$5

300

For the Free Internet Forever with 4 Paid Mobile Lines, a new customer must port in a minimum of ___ lines.

2 LINES

400

During the Greet and Connect Phase, we set the stage by committing to take care of the customer's _______ and _______________.

SEAMLESS CONNECTIVITY AND ENTERTAINMENT NEEDS

400

For Premier and Advantage customers, Invincible WIFI service is $______/mo. 

$20 ($10 for Advanced WIFI and $10 for Invincible WFI service). 

400

For every 10 sales past 20 RR or RRP, specialists earn a flat payout of $____. 

$25

400

From 12/12/25-3/26/26, customers purchasing an iPhone Air get a $____ discount. 

$200

500

During the Offer Phase, what closing technique is recommended?

ASSUMPTIVE CLOSE

500

Invincible WIFI provides seamless connectivity, even if there is a _____ outage or _____ interruption.

power, network

500

For the Spectrum Race to the Top Store Competition incentive, what sales metric awards the highest points (8 points)?

Multi-line Mobile

500

When are we relaunching the free Mobile line (+$10 UNL+) x12 months offer for existing Internet customers with existing paid Mobile line(s)?

2/13/26